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<DIV dir=ltr align=left><SPAN class=412351317-20102011><FONT color=#0000ff 
size=2 face=Arial>Hi there --</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=412351317-20102011><FONT color=#0000ff 
size=2 face=Arial></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=412351317-20102011><FONT color=#0000ff 
size=2 face=Arial>Sorry about the false alarm. The issue was the absence of an 
htpasswd.users file. Once that was put into place, access</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=412351317-20102011><FONT color=#0000ff 
size=2 face=Arial>to the web interface was successful. </FONT></SPAN></DIV><BR>
<DIV dir=ltr lang=en-us class=OutlookMessageHeader align=left>
<HR tabIndex=-1>
<FONT size=2 face=Tahoma><B>From:</B> Kaplan, Andrew H. <BR><B>Sent:</B> 
Thursday, October 20, 2011 12:07 PM<BR><B>To:</B> Nagios Users 
List<BR><B>Subject:</B> [Nagios-users] Internal Server Error when trying to 
access Nagios 3on an Ubuntu 10.04 LTS system<BR></FONT><BR></DIV>
<DIV></DIV><!-- Converted from text/rtf format -->
<P><FONT size=2 face=Arial>Hi there --</FONT> </P>
<P><FONT size=2 face=Arial>I went through the motions of installing the  
Nagios 3.2.0-4ubuntu2.2 package on an Ubuntu 10.04 LTS</FONT> <BR><FONT size=2 
face=Arial>32-bit system. The packages shown below were also installed with the 
core software:</FONT> </P>
<P>        <A 
href="https://132.183.12.140:12321/software/edit_pack.cgi?search=nagios&package=nagcon&version=0%2E0%2E30%2D0ubuntu1"><U><FONT 
size=2 face=Arial>nagcon 0.0.30-0ubuntu1</FONT></U></A>  <FONT size=2 
face=Arial>        
        
        K-O      
console application interfacing to Nagios       
</FONT><BR><FONT size=2 face=Arial>        
</FONT><A 
href="https://132.183.12.140:12321/software/edit_pack.cgi?search=nagios&package=nagios%2Dimages&version=0%2E5"><U><FONT 
size=2 face=Arial>nagios-images 
0.5</FONT></U></A>       <FONT size=2 
face=Arial>        
        
        K-O      
Collection of images and icons for the nagios system    
</FONT></P>
<P><FONT size=2 face=Arial>        </FONT><A 
href="https://132.183.12.140:12321/software/edit_pack.cgi?search=nagios&package=nagios%2Dnrpe%2Dplugin&version=2%2E12%2D4ubuntu1"><U><FONT 
size=2 face=Arial>nagios-nrpe-plugin 
2.12-4ubuntu1</FONT></U></A>        <FONT 
size=2 face=Arial>        
        K-O      
Nagios Remote Plugin Executor Plugin    </FONT><BR><FONT size=2 
face=Arial>        </FONT><A 
href="https://132.183.12.140:12321/software/edit_pack.cgi?search=nagios&package=nagios%2Dnrpe%2Dserver&version=2%2E12%2D4ubuntu1"><U><FONT 
size=2 face=Arial>nagios-nrpe-server 
2.12-4ubuntu1</FONT></U></A>        <FONT 
size=2 face=Arial>        
        K-O      
Nagios Remote Plugin Executor Server    </FONT><BR><FONT size=2 
face=Arial>        </FONT><A 
href="https://132.183.12.140:12321/software/edit_pack.cgi?search=nagios&package=nagios%2Dplugins&version=1%2E4%2E14%2D1ubuntu1"><U><FONT 
size=2 face=Arial>nagios-plugins 1.4.14-1ubuntu1</FONT></U></A>  <FONT 
size=2 face=Arial>        
        K-O      
Plugins for the nagios network monitoring and management 
system         </FONT></P>
<P><FONT size=2 face=Arial>        </FONT><A 
href="https://132.183.12.140:12321/software/edit_pack.cgi?search=nagios&package=nagios%2Dplugins%2Dbasic&version=1%2E4%2E14%2D1ubuntu1"><U><FONT 
size=2 face=Arial>nagios-plugins-basic 
1.4.14-1ubuntu1</FONT></U></A>    <FONT size=2 face=Arial> 
       K-O      Plugins 
for the nagios network monitoring and management 
system         </FONT></P>
<P><FONT size=2 face=Arial>        </FONT><A 
href="https://132.183.12.140:12321/software/edit_pack.cgi?search=nagios&package=nagios%2Dplugins%2Dextra&version=1%2E4%2E14%2D1ubuntu1"><U><FONT 
size=2 face=Arial>nagios-plugins-extra 
1.4.14-1ubuntu1</FONT></U></A>    <FONT size=2 face=Arial> 
       K-O      Plugins 
for the nagios network monitoring and manegement 
system.        </FONT></P>
<P><FONT size=2 face=Arial>        </FONT><A 
href="https://132.183.12.140:12321/software/edit_pack.cgi?search=nagios&package=nagios%2Dplugins%2Dstandard&version=1%2E4%2E14%2D1ubuntu1"><U><FONT 
size=2 face=Arial>nagios-plugins-standard 
1.4.14-1ubuntu1</FONT></U></A> <FONT size=2 face=Arial> 
       K-O      Plugins 
for the nagios network monitoring and management 
system         </FONT></P>
<P><FONT size=2 face=Arial>        </FONT><A 
href="https://132.183.12.140:12321/software/edit_pack.cgi?search=nagios&package=nagios%2Dsnmp%2Dplugins&version=1%2E1%2E1%2D6"><U><FONT 
size=2 face=Arial>nagios-snmp-plugins 
1.1.1-6</FONT></U></A>     <FONT size=2 face=Arial> 
               
K-O      SNMP Plugins for 
nagios         </FONT><BR><FONT size=2 
face=Arial>        </FONT><A 
href="https://132.183.12.140:12321/software/edit_pack.cgi?search=nagios&package=nagios%2Dstatd%2Dclient&version=3%2E12%2D1"><U><FONT 
size=2 face=Arial>nagios-statd-client 
3.12-1</FONT></U></A>      <FONT size=2 
face=Arial>        
        K-O      
Nagios client for monitoring remote system information  </FONT></P>
<P><FONT size=2 face=Arial>        </FONT><A 
href="https://132.183.12.140:12321/software/edit_pack.cgi?search=nagios&package=nagios%2Dstatd%2Dserver&version=3%2E12%2D1"><U><FONT 
size=2 face=Arial>nagios-statd-server 
3.12-1</FONT></U></A>      <FONT size=2 
face=Arial>        
        K-O      
Nagios server for monitoring remote system information  </FONT></P>
<P><FONT size=2 face=Arial>        </FONT><A 
href="https://132.183.12.140:12321/software/edit_pack.cgi?search=nagios&package=nagios3%2Dcgi&version=3%2E2%2E0%2D4ubuntu2%2E2"><U><FONT 
size=2 face=Arial>nagios3-cgi 
3.2.0-4ubuntu2.2</FONT></U></A>    <FONT size=2 face=Arial> 
               
K-O      cgi files for nagios3   
</FONT><BR><FONT size=2 face=Arial>        
</FONT><A 
href="https://132.183.12.140:12321/software/edit_pack.cgi?search=nagios&package=nagios3%2Dcommon&version=3%2E2%2E0%2D4ubuntu2%2E2"><U><FONT 
size=2 face=Arial>nagios3-common 3.2.0-4ubuntu2.2</FONT></U></A> <FONT 
size=2 face=Arial>        
K-O      support files for 
nagios3       </FONT><BR><FONT size=2 
face=Arial>        </FONT><A 
href="https://132.183.12.140:12321/software/edit_pack.cgi?search=nagios&package=nagios3%2Dcore&version=3%2E2%2E0%2D4ubuntu2%2E2"><U><FONT 
size=2 face=Arial>nagios3-core 
3.2.0-4ubuntu2.2</FONT></U></A>   <FONT size=2 face=Arial> 
               
K-O      A host/service/network monitoring and 
management system core files      </FONT></P>
<P><FONT size=2 face=Arial>        </FONT><A 
href="https://132.183.12.140:12321/software/edit_pack.cgi?search=nagios&package=nagios3%2Ddbg&version=3%2E2%2E0%2D4ubuntu2%2E2"><U><FONT 
size=2 face=Arial>nagios3-dbg 
3.2.0-4ubuntu2.2</FONT></U></A>    <FONT size=2 face=Arial> 
               
K-O      debugging symbols and debug stuff for 
nagios3   </FONT><BR><FONT size=2 
face=Arial>        </FONT><A 
href="https://132.183.12.140:12321/software/edit_pack.cgi?search=nagios&package=nagios3%2Ddoc&version=3%2E2%2E0%2D4ubuntu2%2E2"><U><FONT 
size=2 face=Arial>nagios3-doc 
3.2.0-4ubuntu2.2</FONT></U></A>    <FONT size=2 face=Arial> 
               
K-O      documentation for 
nagios3       </FONT><BR><FONT size=2 
face=Arial>        </FONT><A 
href="https://132.183.12.140:12321/software/edit_pack.cgi?search=nagios&package=nagiosgrapher&version=1%2E7%2E1%2D1"><U><FONT 
size=2 face=Arial>nagiosgrapher 1.7.1-1</FONT></U></A>   <FONT 
size=2 face=Arial>        
        
        K-O      
Charting add-on for Nagios      </FONT><BR><FONT size=2 
face=Arial>        </FONT><A 
href="https://132.183.12.140:12321/software/edit_pack.cgi?search=nagios&package=nagvis&version=1%2E3%2E1%2D3"><U><FONT 
size=2 face=Arial>nagvis 1.3.1-3</FONT></U></A>  <FONT size=2 
face=Arial>        
        
        
        K-O      
Visualization addon for Nagios  </FONT><BR><FONT size=2 
face=Arial>        </FONT><A 
href="https://132.183.12.140:12321/software/edit_pack.cgi?search=nagios&package=ndoutils%2Dcommon&version=1%2E4b7%2D11build1"><U><FONT 
size=2 face=Arial>ndoutils-common 1.4b7-11build1</FONT></U></A>  <FONT 
size=2 face=Arial>        
        K-O      
This provides the NDOUtils for Nagios with MySQL 
support        </FONT></P>
<P><FONT size=2 face=Arial>        </FONT><A 
href="https://132.183.12.140:12321/software/edit_pack.cgi?search=nagios&package=nsca&version=2%2E7%2E2"><U><FONT 
size=2 face=Arial>nsca 
2.7.2</FONT></U></A>      <FONT size=2 face=Arial> 
               
        
        K-O      
Nagios service monitor agent   </FONT></P><BR>
<P><FONT size=2 face=Arial>The server is already configured as a LAMP server 
with the Apache 2.2.14, and MySQL 5.1.41 applications with the PHP 5.3.2 
library. </FONT></P>
<P><FONT size=2 face=Arial>When I try to access the web interface of the server, 
using the URL <ip address>/nagios3, I am confronted with an Internal 
Server Error</FONT></P>
<P><FONT size=2 face=Arial>message. The login user account is the nagios 
account. What step(s) can I take to be able to access the web interface of the 
Nagios</FONT></P>
<P><FONT size=2 face=Arial>application? Thanks.  </FONT><BR><FONT 
face=Arial> </FONT> </P><FONT face=monospace><BR><BR>The information in 
this e-mail is intended only for the person to whom it is<BR>addressed. If you 
believe this e-mail was sent to you in error and the e-mail<BR>contains patient 
information, please contact the Partners Compliance HelpLine 
at<BR>http://www.partners.org/complianceline . If the e-mail was sent to you in 
error<BR>but does not contain patient information, please contact the sender and 
properly<BR>dispose of the e-mail.</FONT> </BODY></HTML>