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<DIV>Yeah, for the service-by-email notification you should add $LONGSERVICEOUTPUT$. I edited your command as follows:</DIV>
<DIV> </DIV>
<DIV>
<P class=MsoNormal>define command{<o:p></o:p></P>
<P class=MsoNormal> command_name notify-service-by-email<o:p></o:p></P>
<P class=MsoNormal> command_line /usr/bin/printf "%b" "***** Nagios *****\n\nNotification Type: $NOTIFICATIONTYPE$\n\nService: $SERVICEDESC$\nHost: $HOSTALIAS$\nAddress: $HOSTADDRESS$\nState: $SERVICESTATE$\n\nDate/Time: $LONGDATETIME$\n\nAdditional Info:\n\n$SERVICEOUTPUT$<STRONG>\n$LONGSERVICEOUTPUT$</STRONG>" | /usr/bin/mail -s "** $NOTIFICATIONTYPE$ Service Alert: $HOSTALIAS$/$SERVICEDESC$ is $SERVICESTATE$ **" $CONTACTEMAIL$</P>
<P class=MsoNormal>}<o:p></o:p></P></DIV>
<DIV> </DIV>
<DIV><BR>>>> Mirza Dedic <mirde@oppy.com> 2011/02/15 23:58 >>><BR></DIV>
<DIV class=WordSection1>
<P class=MsoNormal>Hello,<o:p></o:p></P>
<P class=MsoNormal><o:p> </o:p></P>
<P class=MsoNormal>I recently re-installed my Nagios environment and recently found that using my old configuration that used to work, is not working now; more specifically the email notification parsing seems to not send information regarding “additional information” part.<o:p></o:p></P>
<P class=MsoNormal><o:p> </o:p></P>
<P class=MsoNormal>Example email notification message that I receive:<o:p></o:p></P>
<P class=MsoNormal><o:p> </o:p></P>
<P class=MsoPlainText>***** Nagios *****<o:p></o:p></P>
<P class=MsoPlainText><o:p> </o:p></P>
<P class=MsoPlainText>Notification Type: PROBLEM<o:p></o:p></P>
<P class=MsoPlainText><o:p> </o:p></P>
<P class=MsoPlainText>Service: DB Log Watch oppy1<o:p></o:p></P>
<P class=MsoPlainText>Host: van-oppy<o:p></o:p></P>
<P class=MsoPlainText>Address: 172.16.4.14<o:p></o:p></P>
<P class=MsoPlainText>State: CRITICAL<o:p></o:p></P>
<P class=MsoPlainText><o:p> </o:p></P>
<P class=MsoPlainText>Date/Time: Tue Feb 15 11:06:26 PST 2011<o:p></o:p></P>
<P class=MsoPlainText><o:p> </o:p></P>
<P class=MsoPlainText><B>Additional Info:<o:p></o:p></B></P>
<P class=MsoNormal><o:p> </o:p></P>
<P class=MsoNormal>There is nothing in for additional information, below is the email notification command being used:<o:p></o:p></P>
<P class=MsoNormal><o:p> </o:p></P>
<P class=MsoNormal>define command{<o:p></o:p></P>
<P class=MsoNormal> command_name notify-host-by-email<o:p></o:p></P>
<P class=MsoNormal> command_line /usr/bin/printf "%b" "***** Nagios *****\n\nNotification Type: $NOTIFICATIONTYPE$\nHost: $HOSTNAME$\nState: $HOSTSTATE$\nAddress: $HOSTADDRESS$\nInfo: $HOSTOUTPUT$\n\nDate/Time: $LONGDATETIME$\n" | /usr/bin/mail -s "** $NOTIFICATIONTYPE$ Host Alert: $HOSTNAME$ is $HOSTSTATE$ **" $CONTACTEMAIL$<o:p></o:p></P>
<P class=MsoNormal> }<o:p></o:p></P>
<P class=MsoNormal><o:p> </o:p></P>
<P class=MsoNormal>define command{<o:p></o:p></P>
<P class=MsoNormal> command_name notify-service-by-email<o:p></o:p></P>
<P class=MsoNormal> command_line /usr/bin/printf "%b" "***** Nagios *****\n\nNotification Type: $NOTIFICATIONTYPE$\n\nService: $SERVICEDESC$\nHost: $HOSTALIAS$\nAddress: $HOSTADDRESS$\nState: $SERVICESTATE$\n\nDate/Time: $LONGDATETIME$\n\nAdditional Info:\n\n$SERVICEOUTPUT$" | /usr/bin/mail -s "** $NOTIFICATIONTYPE$ Service Alert: $HOSTALIAS$/$SERVICEDESC$ is $SERVICESTATE$ **" $CONTACTEMAIL$<o:p></o:p></P>
<P class=MsoNormal><BR>Any help on troubleshooting this?<o:p></o:p></P>
<P class=MsoNormal><o:p> </o:p></P>
<P class=MsoNormal>Thank you!<o:p></o:p></P></DIV><BR>
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