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<p class="MsoNormal">Hello,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I recently re-installed my Nagios environment and recently found that using my old configuration that used to work, is not working now; more specifically the email notification parsing seems to not send information regarding “additional
information” part.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Example email notification message that I receive:<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoPlainText">***** Nagios *****<o:p></o:p></p>
<p class="MsoPlainText"><o:p> </o:p></p>
<p class="MsoPlainText">Notification Type: PROBLEM<o:p></o:p></p>
<p class="MsoPlainText"><o:p> </o:p></p>
<p class="MsoPlainText">Service: DB Log Watch oppy1<o:p></o:p></p>
<p class="MsoPlainText">Host: van-oppy<o:p></o:p></p>
<p class="MsoPlainText">Address: 172.16.4.14<o:p></o:p></p>
<p class="MsoPlainText">State: CRITICAL<o:p></o:p></p>
<p class="MsoPlainText"><o:p> </o:p></p>
<p class="MsoPlainText">Date/Time: Tue Feb 15 11:06:26 PST 2011<o:p></o:p></p>
<p class="MsoPlainText"><o:p> </o:p></p>
<p class="MsoPlainText"><b>Additional Info:<o:p></o:p></b></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">There is nothing in for additional information, below is the email notification command being used:<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">define command{<o:p></o:p></p>
<p class="MsoNormal"> command_name notify-host-by-email<o:p></o:p></p>
<p class="MsoNormal"> command_line /usr/bin/printf "%b" "***** Nagios *****\n\nNotification Type: $NOTIFICATIONTYPE$\nHost: $HOSTNAME$\nState: $HOSTSTATE$\nAddress: $HOSTADDRESS$\nInfo: $HOSTOUTPUT$\n\nDate/Time: $LONGDATETIME$\n" | /usr/bin/mail -s
"** $NOTIFICATIONTYPE$ Host Alert: $HOSTNAME$ is $HOSTSTATE$ **" $CONTACTEMAIL$<o:p></o:p></p>
<p class="MsoNormal"> }<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">define command{<o:p></o:p></p>
<p class="MsoNormal"> command_name notify-service-by-email<o:p></o:p></p>
<p class="MsoNormal"> command_line /usr/bin/printf "%b" "***** Nagios *****\n\nNotification Type: $NOTIFICATIONTYPE$\n\nService: $SERVICEDESC$\nHost: $HOSTALIAS$\nAddress: $HOSTADDRESS$\nState: $SERVICESTATE$\n\nDate/Time: $LONGDATETIME$\n\nAdditional
Info:\n\n$SERVICEOUTPUT$" | /usr/bin/mail -s "** $NOTIFICATIONTYPE$ Service Alert: $HOSTALIAS$/$SERVICEDESC$ is $SERVICESTATE$ **" $CONTACTEMAIL$<o:p></o:p></p>
<p class="MsoNormal"><br>
Any help on troubleshooting this?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thank you!<o:p></o:p></p>
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