<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"><head><META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=us-ascii"><meta name=Generator content="Microsoft Word 14 (filtered medium)"><style></style></head><body lang=EN-GB link=blue vlink=purple><div class=WordSection1>Escalations take over from contacts so your contacts won’t be re-advised as far as I know.<o:p></o:p><o:p> </o:p>By my understanding (which is limited as I’ve only just implemented escalations recently) you need to ensure your contacts are included in your escalations.<o:p></o:p><o:p> </o:p>Duncan<o:p></o:p><o:p> </o:p>From: michal.lackovic@cz.schneider-electric.com [mailto:michal.lackovic@cz.schneider-electric.com] Sent: 22 October 2010 10:52 To: Nagios Users List Subject: Re: [Nagios-users] re-notification problem<o:p></o:p><o:p> </o:p>The notification appears to work normally if the service escalation config is omitted. Is there any relation between it? Michal <o:p></o:p><table class=MsoNormalTable border=0 cellspacing=3 cellpadding=0 width="100%" style='width:100.0%'><tr><td width="40%" valign=top style='width:40.0%;padding:.75pt .75pt .75pt .75pt'>Michal Lackovic/CZ/Schneider@Europe <o:p></o:p>10/22/2010 10:01 AM <o:p></o:p><table class=MsoNormalTable border=1 cellspacing=3 cellpadding=0><tr><td valign=top style='background:white;padding:.75pt .75pt .75pt .75pt'>Please respond to Nagios Users List <<a href="mailto:nagios-users@lists.sourceforge.net">nagios-users@lists.sourceforge.net</a>><o:p></o:p></td></tr></table></td><td width="59%" valign=top style='width:59.0%;padding:.75pt .75pt .75pt .75pt'><table class=MsoNormalTable border=0 cellspacing=3 cellpadding=0 width="100%" style='width:100.0%'><tr><td valign=top style='padding:.75pt .75pt .75pt .75pt'>To<o:p></o:p></td><td valign=top style='padding:.75pt .75pt .75pt .75pt'><a href="mailto:nagios-users@lists.sourceforge.net">nagios-users@lists.sourceforge.net</a> <o:p></o:p></td></tr><tr><td valign=top style='padding:.75pt .75pt .75pt .75pt'>cc<o:p></o:p></td><td valign=top style='padding:.75pt .75pt .75pt .75pt'></td></tr><tr><td valign=top style='padding:.75pt .75pt .75pt .75pt'>Subject<o:p></o:p></td><td valign=top style='padding:.75pt .75pt .75pt .75pt'>[Nagios-users] re-notification problem<o:p></o:p></td></tr></table><o:p> </o:p><table class=MsoNormalTable border=0 cellspacing=3 cellpadding=0><tr><td valign=top style='padding:.75pt .75pt .75pt .75pt'></td><td valign=top style='padding:.75pt .75pt .75pt .75pt'></td></tr></table></td></tr></table> Dear community, I just noticed that my system (Nagios 3.2.0) don't re-notify the contacts.However it sends notification to escalation contacts. So what id does is that it sends first notification to the host contact then after next 4 hours it sends notification to escalation contact and keep sending every 4 hours. As far as I know, if the notification interval is 240 minutes and first escalation is triggered after 2 notifications are sent to the host contact then the escalation contact should get first notification after 480 minutes. Correct? My setup: First notification to the contacts --> re-notify after 4 hours - re-notify after 4 hours and and send escalation to leader Service template: define service { name Service group 1 service_description 24x7,3,10,2 max_check_attempts 3 check_interval 10 retry_interval 2 active_checks_enabled 1 passive_checks_enabled 0 check_period 24x7 obsess_over_service 0 check_freshness 0 flap_detection_enabled 0 notification_interval 240 notification_period 24x7 notification_options w,r,c,s notifications_enabled 1 register 0 Service definition: define service { hostgroup_name CENTRAL DC, service_description Storage display_name Storage servicegroups NRPE agents,Storage use Service group 1 check_command check_nt_storage!90%!95% host_name !WDEUR01,!WDEUR02 register 1 } Escalation definition: define serviceescalation {^M hostgroup_name SLOVAKIA,CZECH,POLAND,BULGARIA,GREECE,!GATEWAY service_description .* contacts Northern CEE EUO leader first_notification 2 last_notification 0 notification_interval 240 escalation_period 24x7 escalation_options w,c } thanks in advance for your advice Michal ______________________________________________________________________ This email has been scanned by the MessageLabs Email Security System. ______________________________________________________________________<tt>------------------------------------------------------------------------------</tt> <tt>Nokia and AT&T present the 2010 Calling All Innovators-North America contest</tt> <tt>Create new apps & games for the Nokia N8 for consumers in U.S. and Canada</tt> <tt>$10 million total in prizes - $4M cash, 500 devices, nearly $6M in marketing</tt> <tt>Develop with Nokia Qt SDK, Web Runtime, or Java and Publish to Ovi Store </tt> <a href="http://p.sf.net/sfu/nokia-dev2dev"><tt>http://p.sf.net/sfu/nokia-dev2dev</tt></a><tt>_______________________________________________</tt> <tt>Nagios-users mailing list</tt> <tt><a href="mailto:Nagios-users@lists.sourceforge.net">Nagios-users@lists.sourceforge.net</a></tt> <a href="https://lists.sourceforge.net/lists/listinfo/nagios-users"><tt>https://lists.sourceforge.net/lists/listinfo/nagios-users</tt></a> <tt>::: Please include Nagios version, plugin version (-v) and OS when reporting any issue. </tt> <tt>::: Messages without supporting info will risk being sent to /dev/null</tt> -- This message has been scanned for viruses and dangerous content by <a href="http://www.mailscanner.info/">MailScanner</a>, and is believed to be clean. <o:p></o:p></div></body></html>