Hello,<br><br>We seem to be having an issue with our alert notifications. From what I've determined the command 'notify-by-email' isn't even being called from commands.cfg. I verified this by:<br>1)replacing the current command with a simple echo "test" > /tmp/test.<br>
2)leaving the mail command in and checking my postfix log - which shows no attempts being made at all.<br><br>I also don't see anything about sending alerts in my nagios.log/syslog<br>Jan 13 13:13:26 nocnag02 nagios: SERVICE ALERT: mt-ubuntu;SMTP Availability;CRITICAL;HARD;2;Connection refused<br>
<br>I have the following configuration for this service:<br><br># templates_services.cfg<br>define service{<br> name critical-service <br> active_checks_enabled 1 <br>
passive_checks_enabled 1 <br> parallelize_check 1 <br> obsess_over_service 0 <br> check_freshness 0 <br>
notifications_enabled 1 <br> event_handler_enabled 1 <br> flap_detection_enabled 1 <br> failure_prediction_enabled 1 <br>
process_perf_data 1 <br> retain_status_information 1 <br> retain_nonstatus_information 1 <br> is_volatile 0 <br>
check_period 24x7 <br> max_check_attempts 2 <br> normal_check_interval 2 <br> retry_check_interval 1 <br>
notification_options w,u,c,r <br> notification_interval 2 <br> notification_period 24x7 <br> register 0 <br>
}<br><br># services_social.cfg<br>define service {<br> use critical-service<br> host_name mt-ubuntu<br> service_description SMTP Availability<br>
contact_groups individuals_group<br> check_command check_smtp<br> flap_detection_enabled 0<br>}<br><br># t_host.cfg<br>define host {<br> use no_icmp<br>
host_name mt-ubuntu<br> alias mt-ubuntu<br> address 10.2.23.23<br> contact_groups individuals_group<br>
}<br><br># individual_contacts.cfg<br>define contact{<br> contact_name mt <br> alias MT<br> service_notification_period 24x7<br> host_notification_period 24x7<br>
service_notification_options w,u,c<br> host_notification_options d,u,r<br> service_notification_commands notify-by-email<br> host_notification_commands host-notify-by-email<br>
email <removed><br> }<br><br>define contactgroup{<br> contactgroup_name individuals_group<br> alias Individuals<br> members mt<br>
}<br><br># commands.cfg<br># 'notify-by-email' command definition<br>define command{<br> command_name notify-by-email<br> command_line /usr/bin/printf "%b" "***** NOCNAG *****\n\nNotification Type: $NOTIFICATIONTYPE$\n\nService: $SERVICEDESC$\nHost: $HOSTALIAS$\nAddress: $HOSTADDRESS$\nState: $SERVICESTATE$\n\nDate/Time: $LONGDATETIME$\n\nAdditional Info:\n\n$SERVICEOUTPUT$" | /usr/bin/mail -s "** $NOTIFICATIONTYPE$ alert - $HOSTALIAS$/$SERVICEDESC$ is $SERVICESTATE$ **" $CONTACTEMAIL$<br>
}<br><br><br>Any assistance would be appreciated.<br><br>Matt<br><br>