<!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN"> <html> <head> <meta content="text/html;charset=us-ascii" http-equiv="Content-Type"> </head> <body bgcolor="#ffffff" text="#000000"> Hello list, Maybe this have been discussed but doing my searches I was not able to find. Well I have doubts on how to correctly setup the notifications for our admins on-call. They complain to be getting to many alarms all night. Here is how I have it setup: 1. Each 15min the Nagios check_host_alive each server, if there is no answer, it will try 10 times before the first email,then it sends emails to GROUP1 and repeats Each 1hr. 2. Each 2 emails to GROUP1 it will send max of 3 email to GROUP2(blackberry) in intervals of 10min. The technician on-call, would have to enter Nagios/Centreon web interface and clik in the alarm and assign " Acknowledge" this way they would notrecieve any other emails. The 2 problems of this solution: 1. The technician on-call is only going to receive a message after the servant this 2 hours down! 2. The guard technician must enter Nagios and do " Acknowledge". Is there a better way ? How is the best practice for this? Thanks in advance, Felipe Ferreira <a href="www.felipeferreira.net">www.felipeferreira.net </a>(Nagios blog, Custom Plugins, Scripts, Setup, Howto's) </body> </html>