<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 3.2//EN"> <HTML> <HEAD> <META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=us-ascii"> <META NAME="Generator" CONTENT="MS Exchange Server version 6.5.7652.24"> <TITLE>Using escalations and / or timeperiods for out of hours</TITLE> </HEAD> <BODY>  Hi (Version: Nagios 3.0.3 ) I'm trying to configure my alerts to work in such a way that engineers don't get mailed excessively out of hours. I've tried with escalations, but only with Nagios 2 and didn't have much success. Reading though the docs for v3 it seems that I can define an escalation with reduced email frequency to be active only during a specified period, so I thought this may be a way to do it. Let me explain my scenario Sun: 0000 - 0000 - reduced email Mon - Fri 0000 - 0800 - reduced email 0800 - 1900 - normal email 1900 - 0000 - reduced email Sat: 0000 - 0000 - reduced email If I configure the alerting to work so that after a single email is sent it escalates into my 'reduced email' period (if its in the right timeperiod) but otherwise will it then ignore the escalation and continue sending emails as normal? What happens if a server lets out some blue smoke over a weekend, so the escalation comes into play, but an engineer doesn't fix it until 12:00 Monday morning. Does this mean at 0800 (when the escalation is not valid any more) it will email normally? And if it continues into the next night will the escalation come back into play again or, because it has already been triggered, will it stay as normal. I'm sure someone has done this before. Does anybody have any first hand experience with it? How are other list users alerting out of hours? Cheers Kristian <pre> CONFIDENTIALITY NOTICE This e-mail (and any attached files) is confidential and protected by copyright (and other intellectual property rights). If you are not the intended recipient please e-mail the sender and then delete the email and any attached files immediately. Any further use or dissemination is prohibited. While MTV Networks Europe has taken steps to ensure that this email and any attachments are virus free, it is your responsibility to ensure that this message and any attachments are virus free and do not affect your systems / data. Communicating by email is not 100% secure and carries risks such as delay, data corruption, non-delivery, wrongful interception and unauthorised amendment. If you communicate with us by e-mail, you acknowledge and assume these risks, and you agree to take appropriate measures to minimise these risks when e-mailing us. MTV Networks International, MTV Networks UK & Ireland, Greenhouse, Nickelodeon Viacom Consumer Products, VBSi, Viacom Brand Solutions International and Comedy Central are all trading names of MTV Networks Europe. MTV Networks Europe is a partnership between MTV Networks Europe Inc. and Viacom Networks Europe Inc. Address for service in Great Britain is UK House, 180 Oxford Street, London W1D 1DS, UK. </pre></BODY> </HTML>