<tt>nagios-users-bounces@lists.sourceforge.net wrote on 02/20/2008 02:40:59 AM: > Hi > > we are integrating nagios in our company. we have nearly 3 dozens of > servers and several hundred clients. We are 15 admins split in 3 groups. > Our internal organisation is split in functions, eg. somebody cares for > the mail stuff, another one cares for the web servers and so on. > > >From what I've seen while configuring contacts, contact groups, services > and service groups and timeperiods there are a few limitations that from > our point of view gave a bit of a headache. We tried to map our > organisation to somehow fit into Nagios: > > - contact groups cannot be grouped. This would be great. Because the boss > of such an organisational unit could then see all tests that belong to his > OU.</tt> <tt>Contact groups cannot be grouped but contacts can be members of multiple groups. Bosses, in my limited experience either want to see problems when they happen and when they recover or when they have not been handled. I have yet to see a boss who really wants to see all notifications. I have met a couple who thought they wanted all notifications. This has never lasted more than a week before escalations were implemented. See the documentation for escalations: </tt><a href=http://nagios.sourceforge.net/docs/2_0/escalations.html><tt>http://nagios.sourceforge.net/docs/2_0/escalations.html</tt></a> <tt> > - a contact cannot be associated with more than 1 time period. Thus, I > cannot be advertised from 0900 - 1700 by email (as I am in the office all > day) and from 1700 - 0900 by sms unless I configure another contact for > myself.</tt> <tt>This is accomplished by using escalations. </tt> <tt> > - service groups cannot be associated with contact groups and vice versa. > this would be very nice if serveral services are grouped then the service > group could be associated with the contact group. > - and finally theres a bug in the Nagios 2.6 (Debian Etch Stable) > documentation regarding contacts: A contact must have an email address. > The nagios documentation states otherwise.</tt> <tt>I, personally, never recommend using the distro package for nagios. 2.6 is older, the packages are not maintained by Ethan, and the latest version is 2.10. We are a SLES shop and SLES is pretty good about updating their packages but I much prefer to compile Nagios from source to have that little bit of control. I would check the online docs concerning your problem and download 2.10, compile it, and go from there. Your other problems are all handled by escalations pretty easily. > > > Thanks for consideration > Best, > Philipp > > > ------------------------------------------------------------------------- > This SF.net email is sponsored by: Microsoft > Defy all challenges. Microsoft(R) Visual Studio 2008. > </tt><a href=http://clk.atdmt.com/MRT/go/vse0120000070mrt/direct/01/><tt>http://clk.atdmt.com/MRT/go/vse0120000070mrt/direct/01/</tt></a><tt> > _______________________________________________ > Nagios-users mailing list > Nagios-users@lists.sourceforge.net > </tt><a href="https://lists.sourceforge.net/lists/listinfo/nagios-users"><tt>https://lists.sourceforge.net/lists/listinfo/nagios-users</tt></a><tt> > ::: Please include Nagios version, plugin version (-v) and OS when > reporting any issue. > ::: Messages without supporting info will risk being sent to /dev/null </tt>