<br><font size=2 face="sans-serif">I have looked through the docs and the
list and this seems right but I would like some confirmation before I implement
service and host escalations. The situation is this: I have been tasked
with getting a single email to helpdesk (they do email to ticket) per Nagios
alert and no more. They don't want recovery or further notifications. This
is the first one I have written for a group of webservers:</font>
<br>
<br><font size=2 face="sans-serif">define serviceescalation {</font>
<br><font size=2 face="sans-serif"> host_name
plwsweb01,plwsweb02,plwsweb03,plwsweb05,plwsweb06</font>
<br><font size=2 face="sans-serif"> service_description
Apache - Maximum Connections
Check,HTTP - Port 80 Check - Production Systems,Ping - Simple Ping Check
- Production</font>
<br><font size=2 face="sans-serif"> contact_groups
helpdesk,sysalertsinfra</font>
<br><font size=2 face="sans-serif"> first_notification
1</font>
<br><font size=2 face="sans-serif"> last_notification
1</font>
<br><font size=2 face="sans-serif"> notification_interval
30</font>
<br><font size=2 face="sans-serif"> }</font>
<br>
<br><font size=2 face="sans-serif">According to my understanding, and I
could be wrong, this will send the first notification to groups (helpdesk
and sysalertsinfra) and the rest, if I define no further escalations, will
go the default contact for that group.</font>
<br>
<br><font size=2 face="sans-serif">The other questions I have are:</font>
<br>
<br><font size=2 face="sans-serif">1. Are the multiple services/hosts allowed
here?</font>
<br><font size=2 face="sans-serif">2. Is there a better way to do this?</font>
<br>
<br><font size=2 face="sans-serif">Thank you all, in advance, for your
time.</font>
<br>
<br>
<br><font size=2 face="sans-serif">Best Regards,<br>
<br>
Mark L. Potter<br>
Systems Engineer<br>
Academy Sports & Outdoors<br>
1800 N. Mason Rd<br>
Katy, Texas 77449<br>
Office: 281-646-5857<br>
Cell: 281-734-6965<br>
</font>