Hi there,

 

I am trying to configure the escalation but never received the
escalation email.

What might be wrong? The followings are my configurations.

Thanks.

 

Kevin SZ

 

 

define service{

    use                     generic-service

    hostgroup_name          xxxx

    host_name               yyyy

    service_description     check-host-alive

    check_command           check-host-alive

    is_volatile             0

    check_period            24x7

    max_check_attempts      1

    contact_groups          g1,g2

    normal_check_interval   5

    retry_check_interval    5

    process_perf_data       1

    notification_interval   0

    notification_period     24x7

    notification_options    w,u,c,r

    notifications_enabled   1

}

 

 

 

define serviceescalation{

        host_name yyyy

        service_description check-host-alive

        contact_groups g1,g2

        first_notification 2

        last_notification 0

        notification_interval 300

        escalation_options c,r

        }

 


