Hello! I'm running nagios 2.2(although the problem was existing in 2.0). I am trying to enable our sms modem( a nokia 30) to send sms messages whenever anything goes down. So far i have setup timeperiods, contacts, contactgroups and enabled which ever notificationoptions that were needed. I have managed to install GSM-lib and have successfully sent sms messages directly from the software supplied. This is my command: define command { command_name notify-by-epager command_line /usr/bin/printf "%b" "$HOSTNAME$: $SERVICEDESC$ is $SERVICESTATE$ @'$CONTACTPAGER'$" > /var/spool/sms/sms`date +%d%m%Y%H%M%S%N` } The problem seems to be that the $CONTACTPAGER$ variable is empty. the content of my textfile is: HOST: CPU Load is CRITICAL @'' I have tried with the $USERADDRESS1$ variable, with the email variable and so forth. I have tried without single quotation and with double quotation. This is my contacts definition: define contact { contact_name Vagt alias Vagt contactgroups admins,Citrix,Windows host_notification_period 24x7 service_notification_period 24x7 host_notification_options d,u,r service_notification_options w,u,c,r host_notification_commands host-notify-by-epager service_notification_commands notify-by-epager pager <phonenumber> } Here are the time periods: define timeperiod { timeperiod_name 24x7 alias 24 Hours A Day, 7 Days A Week sunday 00:00-24:00 monday 00:00-24:00 tuesday 00:00-24:00 wednesday 00:00-24:00 thursday 00:00-24:00 friday 00:00-24:00 saturday 00:00-24:00 } And from the menu in nagios i can see that the notification has been "processed": Host Service Type Time Contact NotificationCommand Information <a href="http://172.28.160.4/nagios/cgi-bin/extinfo.cgi?type=1&host=BBHSQL1"></a> host <a href="http://172.28.160.4/nagios/cgi-bin/extinfo.cgi?type=2&host=BBHSQL1&service=Web+server">Web server</a> CRITICAL 04-09-2006 22:33:01 <a href="http://172.28.160.4/nagios/cgi-bin/config.cgi?type=contacts#Vagt">Vagt</a> <a href="http://172.28.160.4/nagios/cgi-bin/config.cgi?type=commands#notify-by-epager"> notify-by-epager</a> Connection refused I'm really without any clue of what i have been doing wrong. but, as I said earlier, it seems to be as if the variables containing contactinformations are empty. Regards Security Specialist Christian Kammer Have Bispebjerg Hospital MIT (Mediko, Informatik & Tele) Bispebjerg Bakke 23 2400 København NV mobil: 2044 0125 E-mail: ckh99@bbh.hosp.dk