<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:st1="urn:schemas-microsoft-com:office:smarttags" xmlns="http://www.w3.org/TR/REC-html40"> <head> <META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=us-ascii"> <meta name=Generator content="Microsoft Word 11 (filtered medium)"> <o:SmartTagType namespaceuri="urn:schemas-microsoft-com:office:smarttags" name="place" downloadurl="http://www.5iantlavalamp.com/"/> <o:SmartTagType namespaceuri="urn:schemas-microsoft-com:office:smarttags" name="City" downloadurl="http://www.5iamas-microsoft-com:office:smarttags"/>  <style>  </style> </head> <body lang=EN-US link=blue vlink=purple> <div class=Section1> I had tried that, no luck. Still broken. Also when I go to the View Config section I get this error:<o:p></o:p> It appears as though you do not have permission to view the configuration information you requested...<o:p></o:p> If you believe this is an error, check the HTTP server authentication requirements for accessing this CGI and check the authorization options in your CGI configuration file.<o:p></o:p> <o:p> </o:p> <o:p> </o:p> Any other thoughts?<o:p></o:p> <o:p> </o:p> <div> <div class=MsoNormal align=center style='text-align:center'> <hr size=2 width="100%" align=center tabindex=-1> </div> From: Dywer Santos -- Barcelo Hotels [mailto:d.santos@barcelohotels.com.do] Sent: Friday, May 06, 2005 5:01 PM To: Danny Russell; nagios-users@lists.sourceforge.net Subject: RE: [Nagios-users] Error: Could not read host and service status information! - Nagios<o:p></o:p> </div> <o:p> </o:p> <div> Try this in the cgi configuration file:<o:p></o:p> </div> <div> <o:p></o:p> </div> <div> use_authentication=0 <o:p></o:p> </div> <div> you will disable authentication for the cgi's <o:p></o:p> </div> <div> <o:p></o:p> </div> <div> If it works, It means that you must configure user authentication for the cgi's to execute.<o:p></o:p> </div> <div> <o:p></o:p> </div> <div> Dywer Santos.<o:p></o:p> </div> <blockquote style='margin-top:5.0pt;margin-right:0in;margin-bottom:5.0pt'> -----Mensaje original----- De: nagios-users-admin@lists.sourceforge.net [mailto:nagios-users-admin@lists.sourceforge.net]En nombre de Danny Russell Enviado el: Friday, May 06, 2005 5:26 PM <st1:place w:st="on">Para</st1:place>: nagios-users@lists.sourceforge.net Asunto: [Nagios-users] Error: Could not read host and service status information! - Nagios<o:p></o:p> Hello,<o:p></o:p> <o:p> </o:p> I am having a little difficulty getting Nagios working 100%. My box is CentOS 4.0. All packages are up to date. I installed the following to get Nagios to install via RPM:<o:p></o:p> · nagios-1.2-2.2.el4.rf.i386.rpm<o:p></o:p> · nagios-plugins-1.4-2.2.el4.rf.i386.rpm<o:p></o:p> · fping-2.4-1.b2.2.el4.rf.i386.rpm<o:p></o:p> · perl-Crypt-DES-2.03-3.2.el4.rf.i386.rpm<o:p></o:p> · perl-IO-Socket-INET6-2.51-1.2.el4.rf.noarch.rpm<o:p></o:p> · perl-Net-SNMP-5.0.1-1.2.el4.rf.noarch.rpm<o:p></o:p> · perl-Socket6-0.18-1.2.el4.rf.i386.rpm<o:p></o:p> <o:p> </o:p> My problem is that the web cgi pages are not working. On all the pages under the monitoring section I am getting:<o:p></o:p> <h1 style='margin-left:.5in'>Whoops!<o:p></o:p></h1> Error: Could not read host and service status information!<o:p></o:p> The most common cause of this error message (especially for new users), is the fact that Nagios is not actually running. If Nagios is indeed not running, this is a normal error message. It simply indicates that the CGIs could not obtain the current status of hosts and services that are being monitored. If you've just installed things, make sure you read the documentation on starting Nagios. <o:p></o:p> Some other things you should check in order to resolve this error include: <o:p></o:p> 1. Check the Nagios log file for messages relating to startup or status data errors. <o:p></o:p> 2. Always verify configuration options using the -v command-line option before starting or restarting Nagios! <o:p></o:p> 3. Make sure you've compiled the main program and the CGIs to use the same status data storage options (i.e. text file or database). If the main program is storing status data in a text file and the CGIs are trying to read status data from a database, you'll have problems. <o:p></o:p> Make sure you read the documentation on installing, configuring and running Nagios thoroughly before continuing. If all else fails, try sending a message to one of the mailing lists. More information can be found at <a href="http://www.nagios.org">http://www.nagios.org</a>. <o:p></o:p> My log files show that things are being pinged correctly and are a success:<o:p></o:p> [root@scp nagios]# tail /var/log/nagios/status.log<o:p></o:p> # Nagios 1.2 Status File<o:p></o:p> [1115414560] PROGRAM;1115414530;18051;1;0;0;1;1;1;1;0;0;1;0<o:p></o:p> [1115414560] HOST;brentbrown;UP;1115414386;1115401491;0;13027;0;0;0;0;1;1;1;1;0;0.00;0;1;1;PING OK - Packet loss = 0%, RTA = 25.41 ms<o:p></o:p> [1115414560] HOST;techops_lab;UP;1115414476;1115401686;0;12672;0;0;0;0;1;1;1;1;0;0.00;0;1;1;PING OK - Packet loss = 0%, RTA = 63.46 ms<o:p></o:p> [1115414560] SERVICE;brentbrown;Netscreen Ping;PENDING;0/3;HARD;0;1115414620;ACTIVE;1;1;1;0;0;OK;0;0;0;0;0;0;1;0;0;1;0;0.0;0;1;1;1;Service check scheduled for Fri May 6 15:23:40 2005<o:p></o:p> [1115414560] SERVICE;techops_lab;Netscreen Ping;PENDING;0/3;HARD;0;1115414710;ACTIVE;1;1;1;0;0;OK;0;0;0;0;0;0;1;0;0;1;0;0.0;0;1;1;1;Service check scheduled for Fri May 6 15:25:10 2005<o:p></o:p> [root@scp nagios]#<o:p></o:p> <o:p> </o:p> The nagios daemon is running:<o:p></o:p> [root@scp nagios]# service nagios status<o:p></o:p> NAGIOS ok - status written 10 seconds ago<o:p></o:p> [root@scp nagios]#<o:p></o:p> <o:p> </o:p> <o:p> </o:p> <o:p> </o:p> <o:p> </o:p> In /etc/nagios I have the following cfg files:<o:p></o:p> -rw-rw-r-- 1 root root 17144 Apr 10 11:12 cgi.cfg<o:p></o:p> -rw-rw-r-- 1 root root 4475 Apr 10 11:12 checkcommands.cfg<o:p></o:p> -rw-r--r-- 1 root root 15766 Mar 4 22:39 command-plugins.cfg<o:p></o:p> -rw-rw-r-- 1 root root 873 May 6 11:39 contactgroups.cfg<o:p></o:p> -rw-rw-r-- 1 root root 2009 May 6 11:04 contacts.cfg<o:p></o:p> -rw-rw-r-- 1 root root 1662 May 6 11:43 dependencies.cfg<o:p></o:p> -rw-rw-r-- 1 root root 1508 May 6 11:42 escalations.cfg<o:p></o:p> -rw-rw-r-- 1 root root 1907 May 6 11:30 hostgroups.cfg<o:p></o:p> -rw-rw-r-- 1 root root 5938 May 6 11:44 hosts.cfg<o:p></o:p> -rw-rw-r-- 1 root root 13583 Apr 10 11:12 minimal.cfg<o:p></o:p> -rw-rw-r-- 1 root root 4234 Apr 10 11:12 misccommands.cfg<o:p></o:p> -rw-rw-r-- 1 root root 21163 Apr 10 11:12 nagios.cfg<o:p></o:p> drwxr-xr-x 2 root nagios 4096 May 6 14:49 private<o:p></o:p> -rw-rw-r-- 1 root root 2421 May 6 13:37 services.cfg<o:p></o:p> -rw-r--r-- 1 root root 18387 May 6 11:36 services.cfg.orig<o:p></o:p> -rw-rw-r-- 1 root root 1589 Apr 10 11:12 timeperiods.cfg<o:p></o:p> <o:p> </o:p> I have three entries in my hosts.cfg. The template and 2 hosts:<o:p></o:p> # Generic host definition template<o:p></o:p> define host{<o:p></o:p> name generic-host ; The name of this host template - referenced in other host definitions, used for template recursion/resolution<o:p></o:p> notifications_enabled 1 ; Host notifications are enabled<o:p></o:p> event_handler_enabled 1 ; Host event handler is enabled<o:p></o:p> flap_detection_enabled 1 ; Flap detection is enabled<o:p></o:p> process_perf_data 1 ; Process performance data<o:p></o:p> retain_status_information 1 ; Retain status information across program restarts<o:p></o:p> retain_nonstatus_information 1 ; Retain non-status information across program restarts<o:p></o:p> <o:p> </o:p> register 0 ; DONT REGISTER THIS DEFINITION - ITS NOT A REAL HOST, JUST A TEMPLATE!<o:p></o:p> }<o:p></o:p> <o:p> </o:p> # 'techops_lab' host definition<o:p></o:p> define host{<o:p></o:p> use generic-host ; Name of host template to use<o:p></o:p> <o:p> </o:p> host_name techops_lab<o:p></o:p> alias Techops Lab in <st1:place w:st="on"><st1:City w:st="on">Orem</st1:City></st1:place><o:p></o:p> address 38.119.177.149<o:p></o:p> check_command check-host-alive<o:p></o:p> max_check_attempts 10<o:p></o:p> notification_interval 1<o:p></o:p> notification_period 24x7<o:p></o:p> notification_options d,u,r<o:p></o:p> }<o:p></o:p> <o:p> </o:p> <o:p> </o:p> # 'brentbrown' host definition<o:p></o:p> define host{<o:p></o:p> use generic-host ; Name of host template to use<o:p></o:p> <o:p> </o:p> host_name brentbrown<o:p></o:p> alias Brent Brown<o:p></o:p> address 65.73.113.60<o:p></o:p> check_command check-host-alive<o:p></o:p> max_check_attempts 10<o:p></o:p> notification_interval 1<o:p></o:p> notification_period 24x7<o:p></o:p> notification_options d,u,r<o:p></o:p> }<o:p></o:p> <o:p> </o:p> I have one hostgroup in my hostgroup.cfg:<o:p></o:p> # 'netscreen' host group definition<o:p></o:p> define hostgroup{<o:p></o:p> hostgroup_name netscreens<o:p></o:p> alias Netscreens<o:p></o:p> contact_groups nsadmins<o:p></o:p> members techops_lab,brentbrown<o:p></o:p> }<o:p></o:p> <o:p> </o:p> <o:p> </o:p> I have created myself as a contact in contacts.cfg:<o:p></o:p> # 'Danny Russell' contact definition<o:p></o:p> define contact{<o:p></o:p> contact_name drussell<o:p></o:p> alias Danny Russell<o:p></o:p> service_notification_period 24x7<o:p></o:p> host_notification_period 24x7<o:p></o:p> service_notification_options w,u,c,r<o:p></o:p> host_notification_options d,u,r<o:p></o:p> service_notification_commands notify-by-email<o:p></o:p> host_notification_commands host-notify-by-email<o:p></o:p> email drussell@mpifix.com<o:p></o:p> }<o:p></o:p> <o:p> </o:p> <o:p> </o:p> I have 2 services in my services.cfg. (template config and a ping check):<o:p></o:p> # Generic service definition template<o:p></o:p> define service{<o:p></o:p> name generic-service ; The 'name' of this service template, referenced in other service definitions<o:p></o:p> active_checks_enabled 1 ; Active service checks are enabled<o:p></o:p> passive_checks_enabled 1 ; Passive service checks are enabled/accepted<o:p></o:p> parallelize_check 1 ; Active service checks should be parallelized (disabling this can lead to major performance problems)<o:p></o:p> obsess_over_service 1 ; We should obsess over this service (if necessary)<o:p></o:p> check_freshness 0 ; Default is to NOT check service 'freshness'<o:p></o:p> notifications_enabled 1 ; Service notifications are enabled<o:p></o:p> event_handler_enabled 1 ; Service event handler is enabled<o:p></o:p> flap_detection_enabled 1 ; Flap detection is enabled<o:p></o:p> process_perf_data 1 ; Process performance data<o:p></o:p> retain_status_information 1 ; Retain status information across program restarts<o:p></o:p> retain_nonstatus_information 1 ; Retain non-status information across program restarts<o:p></o:p> <o:p> </o:p> register 0 ; DONT REGISTER THIS DEFINITION - ITS NOT A REAL SERVICE, JUST A TEMPLATE!<o:p></o:p> }<o:p></o:p> <o:p> </o:p> <o:p> </o:p> # Netscren Ping Service definition<o:p></o:p> define service{<o:p></o:p> use generic-service ; Name of service template to use<o:p></o:p> <o:p> </o:p> host_name *<o:p></o:p> service_description Netscreen <st1:place w:st="on">Ping</st1:place><o:p></o:p> is_volatile 0<o:p></o:p> check_period 24x7<o:p></o:p> max_check_attempts 3<o:p></o:p> normal_check_interval 3<o:p></o:p> retry_check_interval 1<o:p></o:p> contact_groups nsadmins<o:p></o:p> notification_interval 120<o:p></o:p> notification_period 24x7<o:p></o:p> notification_options w,u,c,r<o:p></o:p> check_command check_ping<o:p></o:p> }<o:p></o:p> <o:p> </o:p> <o:p> </o:p> Where have I gone wrong? Why wouldn’t the pages show up?<o:p></o:p> <o:p> </o:p> --Thanks!<o:p></o:p> <o:p> </o:p> Danny Russell<o:p></o:p> Mobile Productivity, Inc.<o:p></o:p> <div> <a href="mailto:drussell@mpifix.com">drussell@mpifix.com</a><o:p></o:p> </div> <div> Enabling the World To Work<o:p></o:p> </div> <div> <o:p></o:p> </div> <o:p> </o:p> </blockquote> </div> </body> </html>