<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 3.2//EN"> <HTML> <HEAD> <META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=iso-8859-1"> <META NAME="Generator" CONTENT="MS Exchange Server version 5.5.2653.12"> <TITLE>lack of notificatons when switching from WARNING to CRITICAL state?</TITLE> </HEAD> <BODY> 1) It seems that when a service goes from a WARNING to CRITICAL state, I'm not getting a notification. Basically, I would like warnings to go to opteam only, and criticals/unknowns to go to oncall only - which is how my current config is setup. Basically, for a warning, there's no reason to wake someone up in the middle of the night - it can be dealt with in the morning. But criticals should be sent to the oncall pager. 2) I'd also like the recovery messages to go to the correct group ONLY - warning recoveries to opteam only and critical recoveries to oncall only. Currently warning recoveries go to opteam, but critical recoveries go to opteam & oncall. I have read the notifications document (<A HREF="http://nagios.sourceforge.net/docs/1_0/notifications.html" TARGET="_blank">http://nagios.sourceforge.net/docs/1_0/notifications.html</A>) and it seems that a switch from WARNING to CRITICAL would satisfy both conditions of "(1) a notification was already sent out about a problem with the host or service at some point in the past and (2) the host or service has remained in the same non-OK state that it was when the last notification went out." because WARNING and CRITICAL are NOT the same non-OK state. Any help would be appreciated. For reference, my current config very similar to: (email addresses and cosmetic name changes made to prevent SPAM) define service{ use generic-service ; Name of service template to use host_name monitoring-server service_description CPU is_volatile 0 check_period 24x7 max_check_attempts 3 normal_check_interval 5 retry_check_interval 1 contact_groups oncall notification_interval 0 notification_period 24x7 notification_options w,u,c,r check_command check_cpu!90%!99% } define contactgroup{ contactgroup_name oncall alias On Call Pager members oncall,opteam } define contact{ contact_name oncall alias On Call Pager service_notification_period 24x7 host_notification_period 24x7 service_notification_options u,c,r host_notification_options d,u,r service_notification_commands notify-by-epager host_notification_commands host-notify-by-epager email pager-email@domain.com pager pager-email@domain.com } define contact{ contact_name opteam alias Operations Group service_notification_period 24x7 host_notification_period 24x7 service_notification_options w,r host_notification_options d,u,r service_notification_commands notify-by-email host_notification_commands host-notify-by-email email local-mailing-list@domain.com pager local-mailing-list@domain.com } Thanks in advance! -- "Computer science is as much about computers as astronomy is about telescopes" -- Edsger Dijkstra --------------------------------------------------------- Anthony Tonns, UNIX Administrator - atonns@mail.ivillage.com </BODY> </HTML>