Email notifications not getting Out - RESOLVED

[steve f]

Appreciate the support for this problem.  Got it fixed and wanted to put the info here hoping it helps someone in the future.

Problem was a missing  double quote from the notify-service-by-email command.  I could see the Notification being generated in nagios.log  but thats all.

>From the command line as the Nagios user, I ran the following  exactly as is with the addition of a $CONTACTEMAIL$:

/usr/bin/printf "%b" "***** Nagios *****\n\nNotification Type: $NOTIFICATIONTYPE$\n\nService: $
SERVICEDESC$\nHost: $HOSTALIAS$\nAddress: $HOSTADDRESS$\nState: $SERVICESTATE$\n\nDate/Time: $LONGDATETIME$\n\nAddition
al Info:\n\n$SERVICEOUTPUT$\n" | /usr/bin/mail -s "** $NOTIFICATIONTYPE$ Service Alert: $HOSTALIAS$/$SERVICEDESC$ is $S
ERVICESTATE$ **" $CONTACTEMAIL$

The result was a  " > " prompt.  I the ran the same command up to the pipe for/usr/sbin/mail and still got the  " > " prompt.  Once I added the  " after the n$SERVICEOUTPUT$\n", it worked.

I did run a verify a couple of times (/usr/local/nagios/bin/nagios -v /usr/local/nagios/etc/nagios.cfg ) during troubleshooting but the verify did not pick up the error.

Thanks Again for the help, hope this helps someone in the future.

Steve

Date: Sun, 4 Sep 2011 11:29:54 +0530
From: dey.ranjib at gmail.com
To: nagios-users at lists.sourceforge.net
Subject: Re: [Nagios-users] Email notifications not getting Out

also, check if sendmail is running,

On Sun, Sep 4, 2011 at 7:23 AM, Terry Carmen <terry at cnysupport.com> wrote:



    
        
    
    
        
            > Verified in nagios.log, the notification was created but nothing ever shows

            > up in /var/log/mail.  Last time I show something in /var/log/mail,

            > was Aug 23.

            

            What does your  etc/objects/commands.cfg notify-service-by-email command definition look like?

            

            What does "/usr/local/nagios/bin/nagios -v /usr/local/nagios/etc/nagios.cfg" say when it runs?

            

            Terry

            

            

            

        
        
            --

            Terry Carmen

            CNY Support, LLC

            Web. Database. Business.

            http://www.cnysupport.com
        
    

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