[Nagios-devel] Q: Service Escalation Recovery Notifications.

[Paul M. Dubuc]

This works as long as the problem doesn't last longer than 3 notification 
intervals.  Recovery notifications that are numbered higher than 4 won't be sent.

Patrik Båt wrote:
> # SMS
> define serviceescalation {
>          host_name *
>          service_description *
>          first_notification 2
>          last_notification 3
>          notification_interval 0
>          contacts oncall
> 	}
>
> define hostescalation {
>          host_name *
>          first_notification 2
>          last_notification 3
>          notification_interval 0
>          contacts oncall
> 	}
>
> # MAIL
>
> define serviceescalation {
>          host_name *
>          service_description *
>          first_notification 1
>          last_notification 1
>          notification_interval 10
>          contacts sysadmin.reports
> 	}
>
> define hostescalation {
>          host_name *
>          first_notification 1
>          last_notification 1
>          notification_interval 10
>          contacts sysadmin.reports
> 	}
>
> # Recovery
>
> define serviceescalation {
>          host_name *
>          service_description *
>          first_notification 2
>          last_notification 3
>          notification_interval 0
>          contacts sysadmin.reports
>          escalation_options r
> }
>
> define hostescalation {
>          host_name *
>          first_notification 2
>          last_notification 3
>          notification_interval 0
>          contacts sysadmin.reports
>          escalation_options r
>
>
> This is working for me, to notify both via sms and email. eg 2 contacts.
>
>
>
> On Fri, 2011-05-20 at 22:22 +0200, Andreas Ericsson wrote:
>> On 05/20/2011 06:05 PM, Max Schubert wrote:
>>> Hi,
>>>
>>> On Thu, May 19, 2011 at 10:10 AM, Andreas Ericsson<ae at op5.se>   wrote:
>>>> On 05/19/2011 03:32 PM, Paul M. Dubuc wrote:
>>>>> OK, but wouldn't it be nice if all contacts who got an error notification were
>>>>> able to get the recovery message instead of just the one last notified?  Is
>>>>> there any way to do that?  Setting up an explicit serviceescalation for
>>>>> recovery notifications doesn't seem to work.
>>>>>
>>>>
>>>> Max Schubert is working on a patch that does something similar to that.
>>>> If he doesn't complete it, I might take a look at adding it myself.
>>>
>>> I will send out my partial patch to the list sometime today along with
>>> an explanation of my thinking / approach for it - feel free to use it
>>> or discard it as you see fit :)!
>>>
>>
>> Rest assured, I will ;)
>>
>> Our customers have raised voices about simplifying the notification
>> logic though. This discussion actually spawned that voice-raising,
>> which is nice. Either way, it might be that I end up either taking
>> your patch or implementing the "everyone who gets problem notifications
>> also get recovery notifications".
>>
>
>
>
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------------------------------------------------------------------------------
vRanger cuts backup time in half-while increasing security.
With the market-leading solution for virtual backup and recovery, 
you get blazing-fast, flexible, and affordable data protection.
Download your free trial now. 
http://p.sf.net/sfu/quest-d2dcopy1
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::: Please include Nagios version, plugin version (-v) and OS when reporting any issue. 
::: Messages without supporting info will risk being sent to /dev/null