Notification criteria

[Jeffrey Watts]

Nagios notifies on HARD states (or flapping, which is another matter).  It's
generally assumed that people don't want to be notified every time there's a
failed check - they want to be notified after it's failed a certain number
of times.

A SOFT state is a state where non-OK checks have occurred less than
max_check_attempts number of times.  In your case, it appears that
max_check_attempts is 3.  Nagios will try host or service (in your example)
3 times before going into a HARD state and notifying.

In your example there appears to be a discrepancy between the
retry_check_interval and when the checks were actually performed.

Jeffrey.

On Wed, Jan 26, 2011 at 9:32 AM, <l.vazquez at bpa.ad> wrote:

> Good Evening,
>
> I have a doubt with nagios notification criteria.
>
> [26-01-2011 15:40:45] SERVICE ALERT:
> hostName;serviceName;CRITICAL;HARD;3;Trying IP:443... [ KO ] :: Host no
> accessible
> [2601-2011 15:29:05] SERVICE ALERT:
> hostName;serviceName;CRITICAL;SOFT;2;Trying IP:443... [ KO ] :: Host no
> accessible
> [26-01-2011 15:16:05] SERVICE ALERT:
> hostName;serviceName;CRITICAL;SOFT;1;Trying IP4:443... [ KO ] :: Host no
> accessible
>
> The critical state began at 15:16, but I didn't receive any notification
> tll 15:40, when 'HARD' has been marked instead of 'SOFT'.
> What's the difference? What's the service/config parameter of
> 'HARD'/'SOFT'?
>
> This is my service config:
>
>         retry_check_interval    5
>         notification_interval   30
>         notification_period     24x7
>         notification_options    w,u,c,r
>
> Thanks in advance,
> --*
> Laura Vàzquez Martín*
>
>
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