Check_OpenManage INTERNAL ERROR
    Benny Somali 
    benny.somali at firstnational.ca
       
    Fri Oct 22 17:34:06 CEST 2010
    
    
  
I would like to report an INTERNAL ERROR when running check_openmanage
only on this server.
It works fine with other servers.
Below is the debug result:
 
C:\Program Files\NSClient++\scripts>check_openmanage.exe -d
   System:      PowerEdge 6800
   ServiceTag:  XXXXX71                       OMSA version:    5.5.0
   BIOS/date:   A06 09/02/2008           Plugin version:  3.6.0
------------------------------------------------------------------------
-----
   Storage Components
========================================================================
=====
  STATE  |    ID    |  MESSAGE TEXT
---------+----------+---------------------------------------------------
-----
      OK |        0 | Controller 0 [PERC 4e/Di] is Ready
      OK |    0:0:0 | Physical Disk 0:0 [73GB] on ctrl 0 is Online
      OK |    0:0:1 | Physical Disk 0:1 [73GB] on ctrl 0 is Online
      OK |    0:1:0 | Physical Disk 1:0 [73GB] on ctrl 0 is Online
      OK |    0:1:1 | Physical Disk 1:1 [0GB] on ctrl 0 is Ready
(Dedicated HS)
      OK |    0:1:2 | Physical Disk 1:2 [73GB] on ctrl 0 is Online
      OK |    0:1:3 | Physical Disk 1:3 [146GB] on ctrl 0 is Online
      OK |    0:1:4 | Physical Disk 1:4 [73GB] on ctrl 0 is Online
      OK |    0:1:5 | Physical Disk 1:5 [300GB] on ctrl 0 is Online
      OK |    0:1:8 | Physical Disk 1:8 [300GB] on ctrl 0 is Online
      OK |    0:1:9 | Physical Disk 1:9 [300GB] on ctrl 0 is Online
      OK |   0:1:10 | Physical Disk 1:10 [300GB] on ctrl 0 is Online
      OK |   0:1:11 | Physical Disk 1:11 [300GB] on ctrl 0 is Ready
(Global HS)
      OK |      0:0 | Logical Drive 'Windows Disk 0' [RAID-1, 68.24 GB]
is Ready
 
      OK |      0:1 | Logical Drive 'Windows Disk 1' [RAID-10, 136.48
GB] is Ready
      OK |      0:2 | Logical Drive 'Windows Disk 2' [RAID-10, 558.75
GB] is Ready
      OK |      0:0 | Cache Battery 0 in controller 0 is Ready
      OK |      0:0 | Connector 0 [SCSI Channel RAID Mode] on controller
0 is Ready
      OK |      0:1 | Connector 1 [SCSI Channel RAID Mode] on controller
0 is Ready
      OK |      0:0 | Enclosure 0:0 [Backplane] on controller 0 is Ready
      OK |      0:1 | Enclosure 0:1 [Backplane] on controller 0 is Ready
------------------------------------------------------------------------
-----
   Chassis Components
========================================================================
=====
  STATE  |  ID  |  MESSAGE TEXT
---------+------+-------------------------------------------------------
-----
      OK |    0 | Memory module 0 [Mem Card A/DIMM_1A, 1024 MB] is Ok
      OK |    1 | Memory module 1 [Mem Card A/DIMM_1B, 1024 MB] is Ok
      OK |    2 | Memory module 2 [Mem Card B/DIMM_1A, 1024 MB] is Ok
      OK |    3 | Memory module 3 [Mem Card B/DIMM_1B, 1024 MB] is Ok
      OK |    0 | Chassis fan 0 [BMC FAN 1]: 3525
      OK |    1 | Chassis fan 1 [BMC FAN 2]: 3525
      OK |    2 | Chassis fan 2 [BMC FAN 3]: 3525
      OK |    3 | Chassis fan 3 [BMC FAN 4]: 3450
      OK |    4 | Chassis fan 4 [BMC FAN 5]: 3525
      OK |    5 | Chassis fan 5 [BMC FAN 6]: 3525
      OK |    0 | Power Supply 0 [AC]: Presence Detected
      OK |    1 | Power Supply 1 [AC]: Presence Detected
      OK |    2 | Power Supply 2 [VRM]: Presence Detected
      OK |    3 | Power Supply 3 [VRM]: Presence Detected
      OK |    4 | Power Supply 4 [VRM]: Presence Detected
      OK |    0 | Temperature Probe 0 [PROC_1 Temp] reads 34 C
(max=120/125)
      OK |    1 | Temperature Probe 1 [PROC_2 Temp] reads 38 C
(max=120/125)
      OK |    2 | Temperature Probe 2 [BMC Ambient Temp] reads 22 C
(min=10/5, max=49/54)
      OK |    3 | Temperature Probe 3 [BMC Planar Temp] reads 31 C
(min=10/5, max=69/74)
      OK |    0 | Processor 0 [Intel Xeon MP 3.00GHz] is Present
      OK |    1 | Processor 1 [Intel Xeon MP 3.00GHz] is Present
      OK |    0 | Voltage sensor 0 [BMC CMOS Battery] is 3.031 V
      OK |    1 | Voltage sensor 1 [BMC ROMB Battery] is Good
      OK |    2 | Voltage sensor 2 [BMC VCACHE 1 PG] is Good
      OK |    3 | Voltage sensor 3 [PROC_1 VCORE] is Good
      OK |    4 | Voltage sensor 4 [PROC_2 VCORE] is Good
      OK |    5 | Voltage sensor 5 [BMC PROC VTT PG] is Good
      OK |    6 | Voltage sensor 6 [BMC 1.5V PG] is Good
      OK |    7 | Voltage sensor 7 [BMC 1.8V VIDEO PG] is Good
      OK |    8 | Voltage sensor 8 [BMC 3.3V PG] is Good
      OK |    9 | Voltage sensor 9 [BMC 1.8V PG] is Good
      OK |   10 | Voltage sensor 10 [BMC 5V PG] is Good
      OK |   11 | Voltage sensor 11 [BMC 1.35V PG] is Good
      OK |   12 | Voltage sensor 12 [BMC AC Current] is Good
      OK |    0 | Chassis intrusion 0 detection: Ok (Chassis is closed)
------------------------------------------------------------------------
-----
   Other messages
========================================================================
=====
  STATE  |  MESSAGE TEXT
---------+--------------------------------------------------------------
-----
      OK | ESM log health is Ok (less than 80% full)
 
INTERNAL ERROR: substr outside of string at script/check_openmanage line
1502.
INTERNAL ERROR: Use of uninitialized value in lc at
script/check_openmanage line
 1502.
C:\Program Files\NSClient++\scripts>
 
I have run omreports.exe as suggested after reading the messages archive
and it ran without any error.
Please advise the possible cause.
 
Thanks.
 
Regards,
Benny Somali
 
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