Meaningful subject lines in e-mail alert

[Parish, Brent]

Hi.

 

I personally like using the hostname first, then the service.  Something
like this for example:

 

     adams : RAM is in a CRITICAL state!

 

It makes it easier for me to sort alerts in Outlook that way (I have a
rule sending all alerts to a separate folder), so I can see everything
going on with a particular server, for example.  Or to view how long a
certain alert has been going on.

 

I also changed the default output to HTML for easier reading (because I
send alerts both to Instant Messenger and also email).

Not sure if this will come out nicely (still in HTML format) through the
mailing list, but here is a sample:

 

Alert Type 

PROBLEM

Hostname 

adams <http://nagios.mycompany.com/cgi-bin/status.cgi?host=adams>
(Database Server)

Address 

912.267.822.2

Service 

RAM <http://nagios.mycompany.com/pnp/index.php?host=adams&srv=RAM> 

State 

CRITICAL

Time 

Thu May 6 11:17:27 EDT 2010

Info 

RAM CRITICAL - 3% (7 of 196 MB) free

Inventory 

View Host
<http://myinventory.mycompany.com/inventory/view?hostname=adams> 

RT 

Tickets
<http://myrtserver.mycompany.com/Search/Results.html?ClearRestrictions=1
&Query=Status%20!%3D%20%22resolved%22%20AND%20Content%20LIKE%20%22adams%
22>  

 

It is hyperlinked to Nagios (host view, then service view), as well as
to this host in the inventory system and to the ticketing system (see
all touble tickets related to this host).

 

That's just what works for us.

 

-          Brent

 

 

 

 

From: Kumar, Ashish [mailto:xml.devel at gmail.com] 
Sent: Friday, May 07, 2010 1:41 AM
To: nagios-users ML
Subject: [Nagios-users] Meaningful subject lines in e-mail alert

 

Greetings, 

We are sending e-mail alerts on host/service state change.  I was just
wondering what do you guys use as subject lines; just looking around for
ideas.

Thank you in advance.

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