Nagios Notifications not being Sent Out

[Marc Powell]

On Oct 15, 2009, at 3:40 PM, Goutos, Kevin wrote:

> Hello all,

Hello.

>  That shows a test host I’ve been using, I don’t see anything in  
> there about sending out a notification though..don’t know if I  
> should be. ..
>
>
> Oct 15 16:11:50 nagios nagios: SERVICE ALERT: AUSTIN-LAPTOP;CPU  
> Load;OK;HARD;1;CPU Load 2% (5 min average)
> Oct 15 16:11:50 nagios nagios: SERVICE ALERT: AUSTIN-LAPTOP;Memory  
> Usage;OK;HARD;1;Memory usage: total:2440.61 Mb - used: 402.64 Mb  
> (16%) - free: 2037.97 Mb (84%)
> Oct 15 16:11:50 nagios nagios: SERVICE ALERT: AUSTIN-LAPTOP;NSClient+ 
> + Version;OK;HARD;1;NSClient++ 0.3.6.818 2009-06-14
> Oct 15 16:11:50 nagios nagios: SERVICE ALERT: AUSTIN-LAPTOP;System  
> Uptime;OK;HARD;1;System Uptime - 1 day(s) 18 hour(s) 57 minute(s)
> Oct 15 16:11:50 nagios nagios: SERVICE ALERT: AUSTIN-LAPTOP;Used  
> Disk Space;OK;HARD;1;c:\ - total: 37.26 Gb - used: 21.69 Gb (58%) -  
> free 15.57 Gb (42%)
> Oct 15 16:12:00 nagios nagios: SERVICE ALERT: AUSTIN-LAPTOP;Ping  
> Test;OK;HARD;1;PING OK - Packet loss = 0%, RTA = 3.62 ms
> Oct 15 16:12:00 nagios nagios: HOST ALERT: AUSTIN-LAPTOP;UP;HARD; 
> 1;PING OK - Packet loss = 0%, RTA = 0.55 ms

These are all OK states. Do you have any examples of non-OK states  
when you expect a notification to have been sent? Please also provide  
a few entries prior to the state change and all the way through from  
SOFT to HARD state.

> define contact{
>        name                            generic-contact         ; The  
> name of this contact template
>
>        host_notification_options       w,u,c,r,f,s             ;  
> send notifications for all host states, flapping events, and  
> scheduled downtime events

w and c are not valid for host_notification_options. You want 'd'  
instead.

> define host{
>        name                               generic-host

>        notification_options               w,u,c,r,f,s          ;  
> Only send notifications for specific host states

w and c are not valid for host notification_options. You want 'd'  
instead. Check all your host templates.

>        contact_groups                     libertyadminsgroup   ;  
> Notifications get sent to the admins by default
>        register                          0                    ; DONT  
> REGISTER THIS DEFINITION - ITS NOT A REAL HOST, JUST A TEMPLATE!
>         }

I am assuming that the members of the libertyadminsgroup all use the  
generic-contact template you provided with minimal modifications. It  
wouldn't hurt to provide the complete object for this and a sample  
problem service from both objects.cache and status.dat when the  
problem occurs.

- Verify that notifications are enabled program-wide in nagios.cfg
- Verify that it hasn't been disabled via the GUI (Program Status)
- Verify that notifications for the specific service haven't been  
disabled via the GUI (click on them and look or look for them in  
status.dat)
- See the 'Query regarding Nagios notification' thread from yesterday  
so we don't have to repeat further.

--
Marc
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