notify by telephone call?

[Morris, Patrick]

On Wed, 07 Oct 2009, Furnish, Trever G wrote:

> Thanks, Shadih.  I agree with you that it's not a great idea (although with enough work and loving care, I think pagerduty.com is likely to be a hit), and I don't relish the idea of leaving voicemail messages for folks, but I'm going to at least give it a shot.  I will also continue sending email notifications for every alert.
> 
> I learned long ago that even for text paging, it's always best to send an email copy of every text page -- it helps greatly to avoid folks blaming Nagios when the real problem is their carrier.

I know it's a bit old-fashioned, but I've had a lot of luck with a good
ol' voice modem and a POTS line.  If there's one thing modems can do
reliably, it's make a phone call.

A combination of vgetty and Festival really does work pretty well,
assuming you can find a working voice modem these days.

On the downside, picking up the phone and night and hearing that robotic
voice saying "Nagios Nagios..." is just no fun at all.

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