$SERVICEOUTPUT$ empty in e-mail notifications

[Marc Powell]

On Jan 6, 2009, at 10:45 AM, Gavin Henry wrote:

> Hi All,
>
> We're having a problem where the $SERVICEOUTPUT$ variable in the stock
> notify-by-email command is empty. When a notify-by-jabber is issued at
> the same time as the email only the jabber has this variable
> populated.
>
> Any ideas why the email isn't getting anything in $SERVICEOUTPUT$?

There have never been bugs related to macro substitution that I can  
remember so I think there are three possibilities. There's not enough  
information yet to determine which --

1) The macro isn't included in the notification command being used by  
that contact.
2) The macro is mis-typed in that notification command.
3) The macro isn't valid for the notification type being sent (i.e. a  
host notification).

Please post the nagios version and how installed (package or source),  
service definition, contactgroup definition, contact definition and  
notification command so we can help narrow it down.

--
Marc

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