Notification escalation and notification interval

[Marc Powell]

On May 15, 2008, at 10:11 AM, Michael Mukherji wrote:

> My notification is working fine i am using sendEmail client but i  
> get notification of host and service problem after 3 min of host / 
> service being down.
> Is there any way to reduce time , i tried to search for commands  
> definition on /usr/local/nagios/objects/commands.cfg file but no  
> lucks.where can i find these definitions made for notification  
> interval?

Nagios sends a notification immediately when the host/service reaches  
a HARD state (max_check_attempts). Either reduce max_check_attempts,  
retry_interval or both.

> Also i would like to have escalation matrix for the notifications  
> such a way that if hardstate remains for more than an hr,  
> escalations occur.In the below mentioned comand is it possible to  
> specify more than one service ? or all services  
> together ..........since I want the same escalation for each host/ 
> sevice down.

http://nagios.sourceforge.net/docs/3_0/objecttricks.html

> and the most important where do in need to define these commands ?  
> in contacts.cfg file as well as commands.cfg file

Wherever they are logical for you. As long as the file is listed as a  
cfg_file in nagios.cfg, it doesn't matter. You could include them in  
an existing file or create a new file entirely.

> I am new to nagios so list help is surely appreciated also i have  
> tried to dig out this info from documntation & FAQ's but no help.

http://nagios.sourceforge.net/docs/3_0/notifications.html, http://nagios.sourceforge.net/docs/3_0/statetypes.html 
  and http://nagios.sourceforge.net/docs/3_0/config.html in addition  
to the objecttricks documentation cover your questions so far. I would  
encourage you to read through the documentation at least once. It  
covers about 95% of the questions you'll have.

--
Marc

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