Slightly-OT - Notification management

[steven craig]

Ugo,

What you are looking for here are the blackberry-specific concepts of both "profiles" and "exceptions."

First, setup the email address from your nagios alerting system inside your blackberry contacts.
Second, setup two custom profiles on the blackberry - call one "nagios_on-call" and one "nagios_vacation."
Third, setup the alerting methods you would like for each profile (on-call loudly alerts you, nagios_vacation quietly alerts or does not alert at all).
Fourth,  inside your current blackberry alert profile, setup a custom exception.  Tie the exception to the nagios addressbook entry, and then set the blackberry alert profile to use either your "on_call" or your "vacation" profile - depending on how you wish to be nagged currently.

Steven



> To: nagios-users at lists.sourceforge.net
> From: ugob at lubik.ca
> Date: Thu, 8 May 2008 08:11:11 -0400
> Subject: [Nagios-users] Slightly-OT - Notification management
> 
> Hi,
> 
> 	This is only indirectly related to nagios, as it is more related to 
> notifications management.
> 
> 	We are currently using nagios and receive alerts by email and by text 
> messages (e-mails) sent to our cell phones.  I am looking for using 
> Blackberry devices instead, but I have one concern:
> 
> Assuming that we have a BlackBerry Enterprise Server, is it possible to, 
> for example:
> 
> -> Configure something so that it is possible to be notified (vibration, 
> sound) by our BB device only if the e-mail received is a nagios alert.
> 
> The goal of all this is that , outside work hours, our staff would read 
> their regular e-mail if they'd like to, but wouldn't be bothered by the 
> BB device for regular e-mail.  However, if it is a nagios alert, they 
> would be alerted.
> 
> Thanks,
> 
> Ugo
> 
> 
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