Unwanted re-notifications

[Israel Brewster]

I have a service that keeps sending me notifications of the fact that  
it is critical every half hour or so, even though the notification  
interval for the service is set to zero. In this particular case, the  
port that is being monitored is temporarily disabled, so there is no  
chance that the service is coming up briefly and then going back down,  
thus triggering the notification. Looking at the nagios page for the  
service, I notice, however that it says "Current Notification Number:  
7", which would imply (to me at least) that re-notification is  
enabled. What am I missing here? how can I get it to stop sending me  
messages? I can, of course, acknowledge the down state, or put it in  
scheduled downtime, but I don't want it to send more than the initial  
notification regardless. Thanks!

The service definition is as follows:

define service{
         use                     generic service
         host_name               ffsbrw-rtr00
         service_description     WAN 2
         notification_interval   0
         check_command           check_custom_ping!xx.xxx.xxx.xxx! 
1200.0,20%!1600.0,50%
         normal_check_interval   1
         max_check_attempts      5
         servicegroups           Satelite Services
         notification_options    u,c,r
         }

and generic service (which this inherits from) as such (yes, much came  
from the sample files):

define service{
         name                            generic service ; The 'name'  
of this service template
         active_checks_enabled           1       ; Active service  
checks are enabled
         passive_checks_enabled          1       ; Passive service  
checks are enabled/accepted
         parallelize_check               1       ; Active service  
checks should be parallelized (disabling this can lead to major  
performance problems)
         obsess_over_service             1       ; We should obsess  
over this service (if necessary)
         check_freshness                 0       ; Default is to NOT  
check service 'freshness'
         notifications_enabled           1       ; Service  
notifications are not enabled
         event_handler_enabled           1       ; Service event  
handler is enabled
         flap_detection_enabled          1       ; Flap detection is  
enabled
         failure_prediction_enabled      1       ; Failure prediction  
is enabled
         process_perf_data               1       ; Process performance  
data
         retain_status_information       1       ; Retain status  
information across program restarts
         retain_nonstatus_information    1       ; Retain non-status  
information across program restarts
         is_volatile                     0
         check_period                    24x7
         max_check_attempts              3
         normal_check_interval           5
         retry_check_interval            1
         contact_groups                  admins2
         notification_options            n
         notification_interval           0
         notification_period             24x7
         servicegroups                   z Ping Services
         register                        0       ; DONT REGISTER THIS  
DEFINITION - ITS NOT A REAL SERVICE, JUST A TEMPLATE!
         }


-----------------------------------------------
Israel Brewster
Computer Support Technician
Frontier Flying Service Inc.
5245 Airport Industrial Rd
Fairbanks, AK 99709
(907) 450-7250 x293
-----------------------------------------------



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