Any plugin for a TroubleTicketing System for Nagios??

[Thomas Guyot-Sionnest]

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On 10/08/08 01:18 PM, Chetan Mahadev wrote:
> Hi Alex,
>  
> Thanks for the quick inputs!
>  
> I am aware that nagios can send e-mails.
> But I had few doubts regarding the email feature..
> How does Nagios send emails? Does it internally support an SMTP server??
> I am asking this question specifically because, if we go ahead with
> approach advised by you ( RT or OTRS), does a SMTP server come to picture?

You will usually have a local smtp server (sendmail, postfix) that will
work on it's own or use a smart relay. There are likely commands/utility
that will connect directly to a remote SMTP server too.

Nagios does not know anything about SMTP, it just runs commands. Make a
command or script that sent your emails and just set it up in Nagios.

FYI in my setups Nagios have it own SMTP server so that if the mail
system does down we can still alert about it. In addition we also pull
contact emails automatically from Active Directory groups, so we don't
have to play with configuration files every time something changes.

- --
Thomas
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