Configuring tricky escalations

Julien Dehee julien.dehee at avedya.com
Tue Apr 8 10:08:44 CEST 2008


Thank you ! I was stuck in the escalation oriented mindset, of course it
works with adding more specific contacts.

Julien.

On Mon, Apr 7, 2008 at 12:57 PM, Edgar Matzinger <Edgar.Matzinger at valid.nl>
wrote:

> Hi Julien,
>
> > This is working just fine. Now the tricky part : we would
> > like to send notification for DF WARNINGS only during
> > workhours, and the rest (u,c,r) in the 24x7 period.
> > I tried to create more escalations, specific with
> > "timeperiod" and "escalation_options" but I can't make it.
> >
> > Will you find the solution ? thanks in advance for your help.
>
>   you have to specify in the contacts or contacts group the notification
> period, i.e. when *they* want to be notified.
>
> HTH, cu l8r, Edgar.
> --
>    |\  /| :                                : Addr: Valid Eindhoven B.V.
>  /  | \/ | :     Edgar R. Matzinger         :       t.a.v. E.R.
> Matzinger
> /   |    | :                                :       Paradijslaan 36
> \  /|  /\| :                                :       5611 KN Eindhoven
>  \/   /  \ :     Valid Eindhoven BV         :
>  \  /\  / :                                :
>   \/ |\/  :                                :
>      |    :                                :
> Disclaimer: Any comments, opinions made are mine, etc ...
>
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