notify contact only once

Terry td3201 at gmail.com
Tue Oct 9 17:46:53 CEST 2007


On 10/8/07, Terry <td3201 at gmail.com> wrote:
> On 10/5/07, Aidan Anderson <mail at aidananderson.co.uk> wrote:
> > Terry wrote:
> > > Thanks for the reply.   Let me be more specific:
> > >
> > > version: 2.9
> > > OS: centos 5
> > >
> > > I have regular contacts set up, me for example.  I want to get
> > > notified every 30 minutes indefinitely if a service is in a hard state
> > > of warning or critical.  However, I want another contact to only get
> > > notified one time when that hard state is achieved.    That's it.
> > > >From what I can tell, I can only achieve this through the
> > > notification_interval which is only set at the host/service level, not
> > > the contact level.  If this is true, I will need to create 2 services,
> > > each with a different notification_interval and of course apply the
> > > different contact groups to each service.  Am I correct or is there
> > > another way around this?
> > >
> > > Thanks!
> > >
> > > On 10/5/07, Aidan Anderson <mail at aidananderson.co.uk> wrote:
> > >
> > >> Terry wrote:
> > >>
> > >>> I have a contact that I only want to receive one notification.  How
> > >>> can I set this up?
> > >>>
> > >>>
> > >>>
> > Hi Terry,
> >
> > I've just posted you another message before seeing this one.  You want
> > to use host or service escalations to achieve this.  I've briefly
> > explained in the previous post but if you need more help, just shout.
> >
> > Aidan
> >
>
> Thanks for your reply.  It looks like for me to achieve this, I will
> need to create 2 escalations for every service.  One for the single
> notification and the other for standard notifications.  That seems
> like a lot of configuration.
>

Anyone have any additional thoughts on this?  I am considering writing
a custom email handler that looks for the first notification and
handles it appropriately.   That way I don't have to have an
escalation for every single service.

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