Nagios not reporting alerts and keeping the soft-state

ilohp ilohp at yahoo.com
Tue Nov 27 16:15:13 CET 2007


I have some remote stores, only with a ping service
checking the server
After a connection failure, nagios see the server
down, but never send the email alert. I believe is
because it never made the second attempt to reach the
HARD state, and always stay on soft state. It was
working well before on the 2.x version, running 3.0b7
now
When you check the interface, the status is always
soft with only one attempt. Configuration is below.
Any idea?
Thanks
Ileana

Host  status  Down (for 0d 0h 54m 9s)
Status Information: PING CRITICAL - Packet loss = 50%,
RTA = 1080.06 ms
Current Attempt: 1/2  (SOFT state)
Last Check Time:11-26-2007 15:43:56
Check Type ACTIVE
Check Latency / Duration:0.000 / 1.089 seconds
Next Scheduled Active Check:  11-26-2007 15:46:06
Last State Change:11-26-2007 15:44:06
Last Notification: N/A (notification 0)
Is This Host Flapping? N/A
In Scheduled Downtime? NO  Last Update: 11-26-2007
16:38:01  ( 0d 0h 0m 14s ago)



The configuration
define host {
       host_name                       PE552
       alias                           Rio Grande,
Store        address                        
192.168.53.14
       use                             Stores
       contact_groups                  store-admins
}
define service {
       service_description             PING-Stores
       use                            
ping-service-stores
       host_name                       PE552
}
define host {
       name                            Stores
       process_perf_data               1
       retain_status_information       1
       flap_detection_enabled          1
       retain_nonstatus_information    1
       active_checks_enabled           1
       passive_checks_enabled          1
       check_period                    24x7
       obsess_over_host                1
       check_freshness                 1
       check_command                  
check-far-host-alive
       max_check_attempts              2
       check_interval                  2
       event_handler_enabled           1
       notifications_enabled           1
       notification_interval           120
       notification_period             24x7
       notification_options            d,r
       contact_groups                  store-admins
       register                        0
}

define command {
       command_name                   
check-far-host-alive
       command_line                   
/usr/local/nagios/libexec/check_ping -H $HOSTADDRESS$
-w 600,50% -c 1000,90% -p 1
}
define service {
       name                           
ping-service-stores
       is_volatile                     0
       check_period                    24x7
       max_check_attempts              2
       normal_check_interval           2
       retry_check_interval            1
       active_checks_enabled           1
       passive_checks_enabled          1
       parallelize_check               1
       obsess_over_service             1
       check_freshness                 0
       notifications_enabled           1
       notification_interval           240
       notification_period             24x7
       notification_options            c,r
       event_handler_enabled           1
       flap_detection_enabled          1
       process_perf_data               1
       retain_status_information       1
       retain_nonstatus_information    1
       check_command                  
check_ping!600,40%!1200,60%
      contact_groups                  store-admins
       register                        0
} 


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