Jabber Custom Notification Script Not Working

[Norman Harebottle]

I have saved the file in /usr/bin but have also tried having it in
/usr/local/bin and it does not make a difference.

The name of the script on my machine is "notify-jabber" and the
notification command that I have tried in the nagios configuration is
the following:

# This command is used to notify recipients of service problems:
# 'notify-by-jabber' command definition
define command{
        command_name    notify-by-jabber
        command_line    /usr/bin/notify-jabber $CONTACTADDRESS1$
"$HOSTNAME$/$SERVICEDESC$ is $SERVICESTATE$\r\nAdditional Info:
$SERVICEOUTPUT$"
}

# This command is used to notify recipients of host problems:
# 'host-notify-by-jabber' command definition
define command{
        command_name    host-notify-by-jabber
        command_line    /usr/bin/notify-jabber $CONTACTADDRESS1$
"$NOTIFICATIONTYPE$: $HOSTNAME$ is $HOSTSTATE$\n$HOSTOUTPUT$"
        }


I have configured the Jabber recipients as follows in my contact
configuration:

# This defines the generic template
define contact {
        name                            system-administrator

        host_notification_period        24x7
        host_notification_options       d,u,r
        host_notification_commands
host-notify-by-epager,host-notify-by-jabber

        service_notification_period     24x7
        service_notification_options    w,u,c,r
        service_notification_commands
notify-by-epager,notify-by-jabber

        register                        0
        }

# This defines a specific contact instance
define contact {
        use                             system-administrator

        contact_name                    [joe]
        alias                           [joe blow]

        pager                           [pager email address]
        address1                        [joeblow at jabber.mydomain.net]
}

I appreciate any insight you can offer!

Sincerely,

Norman Harebottle III
Software Engineer
Vikus Corporation

-----Original Message-----
From: Frederik Vanhee [mailto:frederik.vanhee at perso.be] 
Sent: Wednesday, May 24, 2006 12:52 AM
To: Norman Harebottle
Cc: nagios-users at lists.sourceforge.net
Subject: Re: [Nagios-users] Jabber Custom Notification Script Not
Working

Norman Harebottle wrote:

> Hello Everyone,
>  
> I am wondering if anyone has had success getting the Jabber 
> Notification script written by David Cox to work.
>  
> I have a user called nagios under which nagios runs and using "su 
> nagios" (on Debian) I can run the script and it notifies just fine. So

> I am concluding that it is not a security related issue nor a script 
> execution error since it works correctly.  However, when running the 
> Perl script in the Embedded Perl environment, something happens (which

> is not logged) which causes the script to not execute as desired.
>  
> Can anyone point me in the direction of a logging directive to enable 
> so that I can see any Perl errors that may be generated in the
process?
>  
> *Current nagios.cfg logging settings:* 
> log_archive_path=/var/log/nagios/archives
> log_event_handlers=1
> log_external_commands=1
> log_file=/var/log/nagios2/nagios.log
> log_host_retries=1
> log_initial_states=0
> log_notifications=1
> log_passive_checks=1
> log_rotation_method=d
> log_service_retries=1
> use_syslog=1
> *Abbbreviated contents of /var/log/nagios2/nagios.log:* [1148388211] 
> SERVICE NOTIFICATION: norman;weathervane;Service: Jabber Notification 
> Test;CRITICAL;notify-by-jabber;No process matching ping found : 
> CRITICAL I appreciate any insight into this problem would be 
> appreciated.
>  
> Sincerely,
>  
> Norman H. Harebottle III
> Software Engineer
> Vikus Corporation

Hello Norman,

can you send me your Nagios notification command ? I have it working, so
it should work. I had it working with embedded perl on Nagios 2.0b3 and
on Nagios 2.0rc2 and without embedded perl on Nagios 2.3.1

Frederik


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