Hide certain 'Criticals'

[jonr at destar.net]

Quoting Marc Powell <marc at ena.com>:

>
>
> > -----Original Message-----
> > From: nagios-users-admin at lists.sourceforge.net [mailto:nagios-users-
> > admin at lists.sourceforge.net] On Behalf Of jonr at destar.net
> > Sent: Thursday, May 11, 2006 10:00 PM
> > To: nagios-users at lists.sourceforge.net
> > Subject: RE: [Nagios-users] Hide certain 'Criticals'
> >=20
> > Quoting Steve Shipway <s.shipway at auckland.ac.nz>:
> >=20
> > > > I would like to be able to acknowledge that the device is
> > > > down and be able to remove it from our view. Only when the
> > > > device comes back online then again goes offline it would
> > > > reset the acknowledgment and again show it on the screen as
> > > > 'CRITICAL' until it is acknowledged again.
> > > >
> > > > I have acknowledged the problem but the device still shows up
> > > > on the screen in a 'CRITICAL' state. I have obviously
> > > > misinterpreted the docs and this does not work like I had assumed.
> > >
> > > You could set your view to filter out acknowledged alerts?  This is
> an
> > > undocumented option to status.cgi.  Alternatively, just disable
> alerts
> > > permanently and manually enable later, and filter disabled alerts
> out on
> > the
> > > view (this is what we do here)
> > >
> > > Steve
> >=20
> > Thanks for the reply Steve, how would I filter out the acknowledged
> > alerts?
>
> You can go to the tactical overview and click on the 'xx Unhandled
> Problems' link to only show unhandled problems. To show both Unhandled
> Critical and Warning Service issues you could use a link like the
> following that combines both views --
>
> http://your-nagios-host/nagios/cgi-bin/status.cgi?host=3Dall&type=3Ddetai=
> l&s
> ervicestatustypes=3D20&hoststatustypes=3D3&serviceprops=3D42
>
> > After filtering them out, how would I know that they have recovered,
> does
> > it
> > reset the acknowledgment when a device comes back online?
>
> Yes, it does.
>
> --
> Marc

Thanks to everyone that answered my question. I got it figured out by creating a
custom view then adding an icon to the web interface. Everything is working as
expected now and acknowledgments will make the error disappear and it when it
comes back online then goes back down it does show up again, very nice.

This has raised another question that I will post into a new thread.

Thanks again for all the help,

Jon


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