Hide certain 'Criticals'

jonr at destar.net jonr at destar.net
Fri May 12 04:59:57 CEST 2006


Quoting Steve Shipway <s.shipway at auckland.ac.nz>:

> > I would like to be able to acknowledge that the device is
> > down and be able to remove it from our view. Only when the
> > device comes back online then again goes offline it would
> > reset the acknowledgment and again show it on the screen as
> > 'CRITICAL' until it is acknowledged again.
> >
> > I have acknowledged the problem but the device still shows up
> > on the screen in a 'CRITICAL' state. I have obviously
> > misinterpreted the docs and this does not work like I had assumed.
>
> You could set your view to filter out acknowledged alerts?  This is an
> undocumented option to status.cgi.  Alternatively, just disable alerts
> permanently and manually enable later, and filter disabled alerts out on the
> view (this is what we do here)
>
> Steve

Thanks for the reply Steve, how would I filter out the acknowledged alerts?
After filtering them out, how would I know that they have recovered, does it
reset the acknowledgment when a device comes back online?

Jon


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