acknowledge

[John A. Sullivan III]

On Thu, 2006-05-11 at 11:11 +0200, Hugo van der Kooij wrote:
> On Thu, 11 May 2006, Marco Borsani wrote:
> 
> > I am searching some information regarding acknowledge procedure:
> > - what id does?
> > - when is it better to it?
> > - ...
> > Nothing I read on documentation. I am running nagios 1.3
> 
> I can't understand the questions you have here.
> 
> > I have several services in CRITICAL state, I disabled checks and
> > notifications because I know that those will remain in that condition for a
> > long period.
> > Is there anything that I can do to change their status? My target is to
> > reduce the number of CRITICAL flags on the Nagios Web Page.
> 
> I have missed the obvious choice. Put them in maintenance. (schedule
> downtime) If it takes months before they are back I would even comment
> them out in the config files.
> 
> Hugo.
I believe acknowledging will stop the notifications - in fact, it will
send its own ACKNOWLEDGE notification.

However, Hugo, I may be mistaken, but scheduling downtime when a service
is critical still shows the service as critical in all reports, doesn't
it? The breakdown shows scheduled versus unscheduled but the summary
shows it as critical and an outage.  As you did state, one could comment
them out or, I suppose, add register 0 to their definition - John
-- 
John A. Sullivan III
Open Source Development Corporation
+1 207-985-7880
jsullivan at opensourcedevel.com

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