Notification escalation not working

Pavel Santos pavel.santos at cyberlockconsulting.com
Thu Mar 16 19:35:00 CET 2006


Jorge, 
 
My default contact_group is getting the alerts regular first alerts and the contact groups are getting them too.  Nagios just not escalation the alerts, it is sending them to all contact groups without using the escalation.cfg file.   
 
Do I have to add all the contact groups in the hosts.cfg and services.cfg?  Right now, I only have them in the escalation.cfg and services.cfg.
 
Thanks,. 
 
 
Pavel   

________________________________

From: nagios-users-admin at lists.sourceforge.net on behalf of Jorge Daniel Sequeira Matias
Sent: Thu 3/16/2006 12:11 PM
To: nagios-users at lists.sourceforge.net
Subject: Re: [Nagios-users] Notification escalation not working




  It seems that I' not the only one with problems in using escalations.
  What notifications are you receiving? Only the first and second?
  I'm assuming that your service default contact_groups are receiving the
first and second notifications because these are not escalated.

Jorge Matias



On Thursday 16 March 2006 16:37, Pavel Santos wrote:
> Hello list,
>
> Running Nagios 2.0 on a Red Hat Ent. V4  I am going insane trying to get
> this escalation to work.  The requirement is to escalate service
> notification after 60 minutes to the system manager contact group and 90
> minutes to the Project Manager contact group.   I tested the configuration
> below but it does not seem to work, it will notify all contact groups on
> the first notification as supposed to escalate the notification to the
> appropriate group after 60 and 90 minutes as described in my escalation.cfg
> file.
>
>
> define serviceescalation{
>         host_name               server1
>         service_description     HTTP
>         first_notification      3
>         last_notification       4
>         notification_interval   60
>         contact_groups          system-manager
>         }
> define serviceescalation{
>         host_name               server1
>         service_description     HTTP
>         first_notification      6
>         last_notification       10
>         notification_interval   90
>         contact_groups          system-manager,project-manager
>         }
>
>
> Any assistance is appreciated, I looked at the previous posting and the
> documentation but was unable to find the solution to my problem.
>
> Thanks,
>
> Pavel
>
>
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that extends applications into web and mobile media. Attend the live webcast
and join the prime developer group breaking into this new coding territory!
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_______________________________________________
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::: Please include Nagios version, plugin version (-v) and OS when reporting any issue. 
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