Further differentiating between Acknowledged and Un-acknowledged problems

[Friedrich Clausen]

Hi,

I hope my subject is not confusing. A little background first - We have 
a NOC that monitors that status of various devices and services, through 
the "service problems" section of the CGI.

I received a request to make acknowledged problems "go away" from the 
"service problems" section. I only way to could see to do this is to 
modify the CGI's. So there could be couple of side navigation bar link 
changes, eg. "All Service Problems", "Unacknowledged Service Problems" 
and "Acknowledged Service Problems".

I can't see a way to do this with the existing web interface. Are there 
alternatives around yet? But to be honest I would rather have modify the 
existing one because everyone knows how it works. Is it time to start 
reading the Nagios hacking guidelines? :) Or can this be done in some 
other way?

I have tried to be as clear as possible but if this is not making sense 
please let me know.

Regards,

Fred.

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