DEL_ALL_SVC_COMMENTS not always working?

Berning, Joerg Joerg.Berning at softwareag.com
Mon Feb 20 18:44:38 CET 2006


Your help in troubleshooting the following is really appreciated:

Configuration is as follows:
Nagios 2.0(02/07/2006) under Red Hat ES4(2.6.9-22.0.2.ELsmp)
Trying to reproduce the problem under Nagios 1.3(AIX 5.2) did not work, Nagios worked perfectly, the problem is only reproducible under 2.0.

To reproduce the problem(via Nagios web-interface):
choose any host via "Service Detail" with at least two services and do the following
select your first choice of service and scoll down to the link saying "Add a new comment"
select this link and enter(i.e.) "#1" in the Comment-field, click commit

select your second choice of service(remember, on the same host), scroll down to the add-a-new-comment-link
select that and enter(i.e.) "#2" in the Comment-field, click commit

check via "Service Detail" that both services got a comment-bubble(or your var/comments.dat)

now select your !second! choice of service again, scroll down and click on the "Delete all comments"-link, do NOT click on the "Delete this comment"-icon(the trash-icon)
select Commit

check via "Service Detail" that the comment is deleted(no comment-bubble visible)

then select your !first! choice of service, scroll down and click on the "Delete all comments"-link, do NOT click on the "Delete this comment"-icon(the trash-icon)
select Commit

check via "Service Detail" that the comment was NOT deleted.

I also did the above in a script(via ADD_SVC_COMMENT and DEL_ALL_SVC_COMMENTS), same problem.
If I choose the trash-icon aside the comment and the comment-id is used for the deletion, that's working.

When doing a hexedit var/comments.dat the entry for service#2 looks fine, like the one for service#1.
The entries in the Event Log also look the same, for both services.
After restarting Nagios via "Process Info/Restart the Nagios process" a click on the "Delete all comments"-link works as expected, the comment is removed.
I also tried ./configure with --enable-DEBUGALL, but the only messages I'm getting are in the appache error log, saying "malformed header from script.", and apache isn't able to serve the http-pages...

If somebody could confirm the above, please, to make sure it's not my local mistake?

Thank you for your time,
Jörg Berning


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