problem with service notification

[M.N.A.Smadi]

Hi;
I get notifications if the command associated with host exits with a 
critical code but if the commands associated with the services exit with 
a critical code i dont get notifications.  I am not exactly sure what i 
am missing.

thanks
moe smadi

I am using the following config object:
###############################################################################
#
# TIME PERIODS
#
###############################################################################
# This defines a timeperiod where all times are valid for checks,
# notifications, etc.  The classic "24x7" support nightmare. :-)

define timeperiod{
        timeperiod_name 24x7
        alias           24 Hours A Day, 7 Days A Week
        sunday          00:00-24:00
        monday          00:00-24:00
        tuesday         00:00-24:00
        wednesday       00:00-24:00
        thursday        00:00-24:00
        friday          00:00-24:00
        saturday        00:00-24:00
        }

###############################################################################
#
# CONTACTS
#
###############################################################################
define contact{
        contact_name                    nagios
        alias                           Nagios Admin
        service_notification_period     24x7
        host_notification_period        24x7
        service_notification_options    w,u,c,r
        host_notification_options       d,r
        service_notification_commands   notify-by-email
        host_notification_commands      host-notify-by-email
        email                           whatever at whatever.com
        }


###############################################################################
#
# CONTACT GROUPS
#
###############################################################################
define contactgroup{
        contactgroup_name       admins
        alias                   Nagios Administrators
        members                 nagios
        }


###############################################################################
#
# COMMANDS
#
###############################################################################
define command{
        command_name    check_ping
        command_line    /usr/local/nagios/libexec/check_ping -H 
$HOSTADDRESS$ -w $ARG1$ -c $ARG2$
}

define command{
        command_name    check_sipast
        command_line    /usr/local/nagios/libexec/check_sipast -r 
$HOSTADDRESS$ -u $ARG1$ -p $ARG2$
}


define command{
        command_name    notify-by-email
        command_line    /usr/bin/printf "%b" "***** Nagios  
*****\n\nNotification Type: $NOTIFICATIONTYPE$\n\nService: $SER
VICEDESC$\nHost: $HOSTALIAS$\nAddress: $HOSTADDRESS$\nState: 
$SERVICESTATE$\n\nDate/Time: $LONGDATETIME$\n\nAdditional Info
:\n\n$OUTPUT$" | /bin/mail -s "** $NOTIFICATIONTYPE$ alert - 
$HOSTALIAS$/$SERVICEDESC$ is $SERVICESTATE$ **" $CONTACTEMAIL$
        }

define command{
        command_name    host-notify-by-email
        command_line    /usr/bin/printf "%b" "***** Nagios  
*****\n\nNotification Type: $NOTIFICATIONTYPE$\nHost: $HOSTNAME
$\nState: $HOSTSTATE$\nAddress: $HOSTADDRESS$\nInfo: 
$OUTPUT$\n\nDate/Time: $LONGDATETIME$\n" | /bin/mail -s "Host $HOSTSTA
TE$ alert for $HOSTNAME$!" $CONTACTEMAIL$
        }


##############################################################################
#  SERVICES
#
###############################################################################
#
# service to "ping" the local machine

define service{
        host_name                       xyz.com
        service_description             PING
        is_volatile                     0
        check_period                    24x7
        max_check_attempts              4
        normal_check_interval           5
        retry_check_interval            1
        contact_groups                  admins
        notification_interval           960
        notification_period             24x7
        check_command                   check_ping!100.0,20%!500.0,60%
       }

define service{
        host_name                       xyz.com
        service_description             SIP_ONLINE
        is_volatile                     0
        check_period                    24x7
        max_check_attempts              4
        normal_check_interval           5
        retry_check_interval            1
        contact_groups                  admins
        notification_interval           960
        notification_period             24x7
        check_command                   check_sipast!nagios!hi
       }



##############################################################################
#
# HOST GROUPS
#
###############################################################################


define hostgroup{
        hostgroup_name  my_testing_group
        alias   my_testing_group
        members zia-sv-008
        }

###############################################################################
#
# HOSTS
#
###############################################################################

# Since this is a simple configuration file, we only monitor one host - the
# local host (this machine).

define host{
        host_name               xyz.com
        alias                   zxy
        address                 X.X.X.X
        check_command           check_sipast!nagios!hi
        max_check_attempts      1
        notification_interval   120
        notification_period     24x7
        notification_options    d,r
        contact_groups  admins
        }
# EOF



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