service escalation problems

alan.simon at free.fr alan.simon at free.fr
Tue Jun 7 09:43:03 CEST 2005


Hi all,

I'am using nagios 1.2 on a RedHat EL3.

I'd like to have 3 notifications for an unhandled probleme
1 when the probleme occure
a second 10 minutes later
and the third one hour after the probleme

I've try a lot's off different config and I get itch time
first notification, the second one one minute later and the third 5 minutes
later, even if i change the interval values

thanks for help

here's a config sample :

interval_length=60

define service{
        name                            service_
        active_checks_enabled           1
        passive_checks_enabled          1
        parallelize_check               1
        obsess_over_service             0
        check_freshness                 0
        is_volatile                     0
        notifications_enabled           1
        event_handler_enabled           0
        flap_detection_enabled          0
        process_perf_data               0
        retain_status_information       1
        retain_nonstatus_information    1
        check_period                    24x7
        max_check_attempts              5
        normal_check_interval           2
        retry_check_interval            1
        notification_interval           10
        notification_period             24x7
        notification_options            w,u,r,c
        register                        0
  }

define service{
        use                     service_
        hostgroup_name          router
        service_description     CPU
        contact_groups          admins
        check_command           snmp_cpu_cisco!70,68,65!90,88,85
}

define serviceescalation{
        hostgroup_name          router
        service_description     CPU
        first_notification      2
        last_notification       3
        notification_interval   50
        contact_groups          sms
}
define serviceescalation{
        hostgroup_name          router
        service_description     CPU
        first_notification      3
        last_notification       3
        notification_interval   0
        contact_groups          admins
}




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