Acknowledgement and Hard State change

[Jacob Laack]

I have had a Nagios system working here for a couple months.  We have a AIX machine named Kramer which is a test system and has nrpe commands set to send a warning page/email if a filesystem is less than 10% free and critical for less than 5%.

Our users are upgrading a peoplesoft database which has caused the database to slowly grow and fill up the filesystem.  Yesterday we had a notification that a service on a host went from OK to WARNING.  A filesystem went below the 10% watermark.  We acknowledged the problem and decided to wait until it had reached the CRITICAL state.  We were told by our previous monitoring system, that has a much lower threshold of 98%, this same filesystem had less than 2% free.  I looked at Nagios and noticed the service went to a CRITICAL state, but the (Has been acknowledged) was still there preventing any notifications from going out.

What methods can be used to change the acknowledgements to "evaporate" if the service state switches from WARNING to CRITICAL?

-Jake
jlaackATalegent.org




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