Can not acknowledge problems.

don mccallum dmccallum at nemsys.com
Thu Jan 20 16:35:34 CET 2005


Hello all,
I am running Nagios 2.01b on and everything is working perfectly, except
for my ability to acknowledge problems. The error I receive on the
Nagios console is "an error occurred while processing your command" and
in my error_log file I receive 

"user mccallum: authentication failure for "/nagios/cgi-bin/status.cgi":
Password Mismatch, referer: http://nagios.nemsys.com/side.html"

Here is the ll list of the sbin directory:

-rwxrwxrwt    1 nagios   nagios       4482 Dec 16  2003 apan-sql.cgi
-rwxrwxrwt    1 nagios   nagios     170176 Jan  4 16:15 avail.cgi
-rwxrwxrwt    1 nagios   nagios     167044 Jan  4 16:15 cmd.cgi
-rwxrwxrwt    1 nagios   nagios     129048 Jan  4 16:15 config.cgi
-rwxrwxrwt    1 nagios   nagios     184468 Jan  4 16:15 extinfo.cgi
-rwxrwxrwt    1 nagios   nagios       1822 Dec 16  2003 generate-sql.cgi
-rwxrwxrwt    1 nagios   nagios     137600 Jan  4 16:15 histogram.cgi
-rwxrwxrwt    1 nagios   nagios     121544 Jan  4 16:15 history.cgi
-rwxrwxrwt    1 nagios   nagios     122096 Jan  4 16:15
notifications.cgi
-rwxrwxrwt    1 nagios   nagios     113344 Jan  4 16:15 outages.cgi
-rwxrwxrwt    1 nagios   nagios     110592 Jan  4 16:15 showlog.cgi
-rwxrwxrwt    1 nagios   nagios     170832 Jan  4 16:15 status.cgi
-rwxrwxrwt    1 nagios   nagios     131624 Jan  4 16:15 statusmap.cgi
-rwxrwxrwt    1 nagios   nagios     125680 Jan  4 16:15 statuswml.cgi
-rwxrwxrwt    1 nagios   nagios     114024 Jan  4 16:15 statuswrl.cgi
-rwxrwxrwt    1 nagios   nagios     132808 Jan  4 16:15 summary.cgi
-rwxrwxrwt    1 nagios   nagios     130120 Jan  4 16:15 tac.cgi
-rwxrwxrwt    1 nagios   nagios     145848 Jan  4 16:15 trends.cgi

I can however perform all the other commands using the "mccallum" login.
I can stop and start service and host checks etc.  It is only this one
feature that is giving me the password failure.  

My .htaccess file is as follows:

AuthName "Nagios Access"
AuthType Basic
AuthUserFile /usr/local/nagios/etc/htpasswd.users
require valid-user

And mccallum:hash is the only entry in
/usr/local/nagios/etc/htpasswd.users.


Authentication is setup in my cgi.cfg but I do not see a line item that
defines access to acknowledge items.  All other items are set for
mccallum to have access.

Any clues would be helpful.

Thanks in advance,
-Don


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