BUG Confirmed: No Service Notifications

[Ron Gage]

Well, I got the problem fixed.  Thanks to everyone who provided helpful
hints.

 

The problem here was that there was no notification_options in the
service definitions in the config file.

 

The bug here is that notification_options is required in service
definitions - yet the config passed the syntax check without incident.
Either the syntax check is wrong for not noticing that a required
statement was missing or the documentation is wrong for showing that the
statement is required.

 

RON GAGE
Network Administrator
Wise Solutions, Inc.
T >  +1 734 456 2202
M >  +1 248 343 2431
www.altiris.com <http://www.altiris.com> 

Security. Compliance. Patch management. IT service management.
Altiris solves your most pressing IT issues.
www.altiris.com 

________________________________

From: nagios-users-admin at lists.sourceforge.net
[mailto:nagios-users-admin at lists.sourceforge.net] On Behalf Of Ron Gage
Sent: Tuesday, December 06, 2005 9:51 AM
To: nagios-users at lists.sourceforge.net
Subject: [Nagios-users] Possible BUG: No Service Notifications - HELP!!!

 

Hi:

 

I have a fairly small Nagios installation (25 hosts, 50 services).

 

I can not get any service notifications to fire at all.  None.

 

I get host notifications without any problems, but absolutely no service
notifications.  Nothing in the notification logs either.  The service
outage is being properly recorded in the logs, but no notification is
firing.

 

I have verified that service notifications are turned on in the config
files and that the mail command is properly defined.

 

I have also tried (via the CGI interface) turning notifications off and
on for various services and hosts - no difference.

 

The part that really bugs me is that there is nothing in the
notification logs when a service problem occurs.

 

Can anyone offer me some guidance on where to look for this?

 

RON GAGE
Network Administrator
Wise Solutions, Inc.
T >  +1 734 456 2202
M >  +1 248 343 2431
www.altiris.com <http://www.altiris.com> 

Security. Compliance. Patch management. IT service management.
Altiris solves your most pressing IT issues.
www.altiris.com 

 

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