Nagios Escalation

[David Ecker]

Using esclations we discovered the following phenomena:
If a for a service the critical stage is reached alarms will be send to all 
defined contacts. For this service the notification_interval is set to 20 
minutes. 
After 5 minutes the state of the service changes to WARNING. At this moment 
alarms will be send to the second escalation step contacts as defined in 
escalations.cfg. If the service stays at the level CRITICAL the second 
escaltion stage is activated after 20 minutes.

Since I can't find any descritpion about the logic of the escalation steps, 
how does it work? How can I configure the system that the 
notification_interval or the time to reach the second escalation stage is 
well defined and constant?

bye
David Ecker


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