false alerts

[Tedman Eng]

You should be able to change the service timeout in the main nagios.cfg
file.

-----Original Message-----
From: 'Payal Rathod' [mailto:payal-nagios at scriptkitchen.com]
Sent: Friday, October 15, 2004 6:26 AM
To: Tedman Eng
Cc: nagios-users at lists.sourceforge.net
Subject: Re: [Nagios-users] false alerts


On Thu, Oct 14, 2004 at 05:05:07PM -0700, Tedman Eng wrote:
> These are not false alerts at all.  You are experiencing poor performance
> from your internet connection to your branch office, or perhaps the server
> or network is experiencing congestion.

Ok. So what I did on your suggestion that I tried to connect manually to
SMTP
port immediately after the alert. And I found that it was working though
somewhat slow.
Can  I increase the wait period of nagios so that it does not generate any
false
alerts?

With warm regards,
-Payal

> The first 2 log entries "soft" means that it indeed failed.  But your
config
> likely requires 3 "soft" fails in a row to be considred "hard".  Watch
> nagios closely, and as soon as it reports a soft fail, try it manually.
> Retry manually every minute to mimic Nagios's behavior.  You'll see the
> problem firsthand, which should help direct you to source of the real
> problem, not Nagios.
> 


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