services.cfg versus hostsgroups.cfg

[Wong Eik Lin]

hi all,

sorry if this may be a newbie question, as i am really a newbie! :P

in my organisation each group of administrators are in charge of their
own set of hosts and the services running on top of those hosts. the
thing is, different host groups may run the same set of services, eg.
smtp, and therefore need to contact a particular administrator when that
smtp service is down.

i understand that we can easily define the person to be contacted by
adding the contact under the "services.cfg". but that is more like "if
smtp is down (no matter which host), contact administrator so and so"
rather than "if anything happen to this host as well as the services
running on it, contact so and so".

for the case of "hostgroups.cfg", the administrators are contacted if
the entire host is unavailable, and not when the services on the hosts
are down, so it seems like this is not the way to go either.

it looks to me the only way is to define the service twice (or many more
if there are many more groups of administrators), and in each
definition, put in the different administrator contacts and the
different hosts.

any advice to a better approach?

thanx in advance.


WONG Eik Lin
Systems Engineer
Computer Centre, NUS

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