Inconsistent downtime report

Wilson Pires Jr wp.junior at terra.com.br
Wed Jun 2 20:49:21 CEST 2004


Hi all.

I run nagios 1.0 in a Red Hat 9. Everything is going well, except by an
"error", I suppose, in the "Availability Reports".

The problem occurs regarding "scheduled downtime". When I open a ticket to a
telecom operator to recover a link, I start a "scheduled downtime" for this
link. I always use flexible downtime as I don't know the recover time.

When I'm going to report the monthly availability, I used to add the "Total
UP time", "Scheduled DOWN time" and "Scheduled UNREACHABLE time". So I have
the availability added the 3rd part time responsibility.

Problem: many times the "scheduled downtime" plus "Total uptime" is more
than 100%. Like the example bellow.

If I sum the "Host downtime" entries in the "Host log entry" I get the
correct value. The example bellow shows "DOWN Scheduled" "5d 0h 42m 20s",
but if I get the values from "Host log entry", the actual time is around 7
hours.


State        Type / Reason      Time               % Total Time % Known Time


UP           Unscheduled        25d 9h 26m 14s     97.190%      99.194% 
             Scheduled          4d 17h 39m 10s     15.276%      15.591% 
             Total              30d 3h 5m 24s      97.190%      99.194% 

DOWN         Unscheduled        49705d 11h 38m 39s 0.790%       0.806% 
             Scheduled          5d 0h 42m 20s      16.224%      16.558% 
             Total              0d 5h 52m 43s      0.790%       0.806% 

UNREACHABLE  Unscheduled        0d 0h 0m 0s        0.000%       0.000% 
             Scheduled          0d 0h 0m 0s        0.000%       0.000% 
             Total              0d 0h 0m 0s        0.000%       0.000% 

Undetermined Nagios Not Running 0d 15h 1m 53s      2.020%  
             Insufficient Data  0d 0h 0m 0s        0.000%  
             Total              0d 15h 1m 53s      2.020%  
 
All          Total              31d 0h 0m 0s       100.000%     100.000%


Does anybody can help me?

Regards,

Wilson




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