Allow 24x7 email, but restrict winpopup to Business Hours

Freddy Frouin freddy.frouin at fluxus.net
Fri Sep 27 11:46:23 CEST 2002


just look the contacts defs:

define contact{
        contact_name                    freddy
        alias                           Freddy Frouin
        service_notification_period     24x7
        host_notification_period        24x7
        service_notification_options    w,u,c,r
        host_notification_options       d,u,r
        service_notification_commands   notify-by-email
        host_notification_commands      host-notify-by-email
        email                           freddy.frouin at fluxus.net
        pager                           ff at fluxus.net
        }

with this, you can specify notification period for all your contacts
individualy, so you just have to define multiple virtual contacts for
one phisical contact, you will have:

define contact{
        contact_name                    freddy-email
        alias                           Freddy Frouin Email
        service_notification_period     24x7
        host_notification_period        24x7
        service_notification_options    w,u,c,r
        host_notification_options       d,u,r
        service_notification_commands   notify-by-email
        host_notification_commands      host-notify-by-email
        email                           freddy.frouin at fluxus.net
        pager                           ff at fluxus.net
        }

define contact{
        contact_name                    freddy-popup
        alias                           Freddy Frouin Popup
        service_notification_period     8x5
        host_notification_period        8x5
        service_notification_options    w,u,c,r
        host_notification_options       d,u,r
        service_notification_commands   notify-by-popup
        host_notification_commands      host-notify-by-popup
        email                           freddy.frouin at fluxus.net
        pager                           ff at fluxus.net
        }

define contact{
        contact_name                    freddy-page
        alias                           Freddy Frouin Page
        service_notification_period     nights-and-we
        host_notification_period        nights-and-we
        service_notification_options    w,u,c,r
        host_notification_options       d,u,r
        service_notification_commands   notify-by-page
        host_notification_commands      host-notify-by-page
        email                           freddy.frouin at fluxus.net
        pager                           ff at fluxus.net
        }

I hope this help... what do you think about this solution ??

Freddy.

On Fri, 27 Sep 2002 19:27:28 +1000
Greg Vickers <g.vickers at qut.edu.au> wrote:

> Hi all again,
> I've had an RTFM and I don't think there is a way of doing this, but I was 
> wondering if someone knows how to:
> 
> Have my contacts receive email 24x7
> Have my contacts receive winpopup messages in Business Hours
> (and when I get the pager set up)
> Have my contacts receive a page outside of BH.
> 
> These notifications include both host and service types, so I can't use 
> host_notification_period and service_notification_period to provide the 
> filtering.
> 
> Looking at the problem from a timeperiod point of view, (rather than 
> getting winpopup machine names defined from within a contact - i'll let you 
> all know if I find a way) I can't seem to find a way of doing this.
> 
> Has anyone done this?
> 
> As always,
> TIA,
> 
> =================================
> Greg Vickers
> Computer Systems Officer
> Student Support and Systems
> Teaching and Learning Support Systems, QUT
> Kelvin Grove Campus, CRICOS No 00213J
> 
> Ph: 07 3864 8276 Fax: 07 3864 5425
> Mob: 0416 001 674 SD: x6147
> 
> 
> 
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-- 
Freddy Frouin
Responsable Supervision
Fluxus - British Telecom
30, rue du Château des Rentiers
75013 Paris

Tél: +33 (0)1 44 97 70 00
Fax: +33 (0)1 44 97 70 07


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