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<p class=MsoNormal><span lang=EN-US>Hello all,<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-US>I already observed in version 3.0.3 that it
is impossible to acknowledge a problem with a service as long as the
“warning” or “Critical” state is not
“Hard”. On the other hand, problems with hosts can be
acknowledged while in “soft” state.<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-US>Today I downloaded version 3.1.2. and this
still seems to be the case.<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-US>Anybody an idea whether this is intentional
or is this a bug ?<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-US>As far as I can see this can be corrected
by changing one line in cgi/extinfo.c:<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-US>1581c1581<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US><
if((temp_svcstatus->status==SERVICE_WARNING ||
temp_svcstatus->status==SERVICE_UNKNOWN ||
temp_svcstatus->status==SERVICE_CRITICAL) && temp_svcstatus->state_type==HARD_STATE){<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US>---<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US>>
if(temp_svcstatus->status==SERVICE_WARNING ||
temp_svcstatus->status==SERVICE_UNKNOWN ||
temp_svcstatus->status==SERVICE_CRITICAL){<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-US>Sincere greetings,<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-size:12.0pt;font-family:"Times New Roman","serif"'>--<o:p></o:p></span></p>
<p class=MsoNormal><b><span lang=EN-US style='font-size:10.5pt;font-family:
"Arial","sans-serif";color:#00A1D6'>André De Deurwaerder</span></b><span
lang=EN-US style='font-size:12.0pt;font-family:"Times New Roman","serif"'><br>
</span><span lang=EN-US style='font-size:10.5pt;font-family:"Arial","sans-serif";
color:#666666'>Senior IT architect</span><span lang=EN-US style='font-size:
12.0pt;font-family:"Times New Roman","serif"'><br>
<br>
</span><span lang=NL style='font-size:9.0pt;font-family:"Arial","sans-serif";
color:#666666'><a href="mailto:andre@uzleuven.be"><span lang=EN-US
style='color:#666666;text-decoration:none'>andre@uzleuven.be</span></a></span><span
lang=EN-US style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#666666'><br>
+32 16 34 78 81</span><span lang=EN-US style='font-size:12.0pt;font-family:
"Times New Roman","serif"'><o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span
lang=EN-US style='font-size:8.0pt;font-family:"Arial","sans-serif";color:#00A1D6'>UZ
Leuven </span></b><span lang=EN-US style='font-size:8.0pt;font-family:"Arial","sans-serif";
color:#666666'>| campus Gasthuisberg | Herestraat 49 | B - 3000 Leuven | </span><span
lang=NL style='font-size:8.0pt;font-family:"Arial","sans-serif";color:#666666'><a
href="http://www.uzleuven.be/"><span lang=EN-US style='color:#666666;
text-decoration:none'>www.uzleuven.be</span></a></span><span lang=EN-US
style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p>
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