Simple escalations

[Ton Voon]

Hi Ethan,

We've published a patch to Nagios 2.5 where we add a feature for  
contacts. You can now set a notification_level and contacts will not  
get alerted until the notification number reaches their level.  
Details here: http://altinity.blogs.com/dotorg/2006/09/ 
simple_escalati.html

One problem we've found is that if all contacts fail to get notified  
due to their configuration filters, then the notification number is  
decremented back to the original. But that means a manager with  
notification_level 2 would never get alerted.

Would it make sense for a notification number to still increase if  
contact filters fail? If the service filters fail, the notification  
number should return back, but if contacts have been defined to  
ignore them, then I think the "clock should keep ticking" - ie, the  
notification number (the seriousness), keeps increasing.

If so, I think this is the change to notifications.c:

--- notifications.c.original    2006-09-14 17:19:08.918201189 +0100
+++ notifications.c     2006-09-14 17:21:52.813500174 +0100
@@ -213,9 +213,10 @@
                                         svc->notified_on_critical=TRUE;
                                 }
-                       /* we didn't end up notifying anyone, so  
adjust current notification number */
-                       else
+                       /* we didn't end up notifying anyone because  
of various contact filters, but the seriousness should keep  
increasing */
+                       /* else
                                 svc->current_notification_number--;
+                       */
                         }
#ifdef DEBUG4
                 printf("\tAPPROPRIATE CONTACTS HAVE BEEN NOTIFIED\n");
@@ -1012,9 +1013,10 @@
                                         hst- 
 >notified_on_unreachable=TRUE;
                                 }
-                       /* we didn't end up notifying anyone, so  
adjust current notification number */
-                       else
+                       /* we didn't end up notifying anyone because  
of various contact filters, but the seriousness should keep  
increasing */
+                       /* else
                                 hst->current_notification_number--;
+                       */
                         }
#ifdef DEBUG4

Ton

http://www.altinity.com
T: +44 (0)870 787 9243
F: +44 (0)845 280 1725
Skype: tonvoon


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